Member Assist Cart Attendant

What you'll do

• Sweep the facility to maintain safety according to company policies and procedures.
• Resolve member issues and concerns by contacting members to notify them of delayed pickup times, unavailable products, and offering alternative product options.
• Ensure products are selected and packaged according to company policies and procedures, and items are dispensed when members arrive for pickup.
• Process member purchases, assist with payments, and utilize cash registers to assist members with transactions.
• Organize and maintain availability of carts/flatbeds, and assist members with transporting items.
• Maintain parking lot cleanliness.

Ensures club pick up orders are filled

• Contact members to inform them when pickup times are delayed.
• Inform members when products are unavailable and offer alternative product options.
• Ensure products are selected and packaged according to company policies and procedures.
• Ensure items are dispensed when members arrive for pickup.
• Resolve member issues and concerns.
• Promote the company's products and services.

Provides member service

• Acknowledge the member and identify member needs.
• Assist members with purchasing decisions.
• Process member purchases.
• Affix payments according to company policies and procedures for different membership and payment types.
• Utilize cash registers to assist members with transactions.
• Locate and organize merchandise.
• Zonethe designated areas.
• Resolve member issues and concerns.
• Promote the company's products and services.
• Organize and maintain availability of carts/flatbeds.
• Assist members with transporting items.
• Utilize cart retrieval equipment according to company policies and procedures.
• Maintain parking lot cleanliness.

Complies with company policies, procedures, and standards of ethics and integrity

• Implement related action plans.
• Use the Open Door Policy.
• Adapt to and learn from change, difficulties, and feedback.

Completes work assignments and priorities

• Use policies, data, and resources.
• Collaborate with managers, co-workers, customers, and other business partners.
• Identify priorities, deadlines, and expectations.
• Carry out tasks.
• Communicate progress and information.
• Determine and recommend ways to address improvement opportunities.

Benefits

• Competitive pay as well as performance-based bonus awards and other great benefits.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Lives Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Hourly Wage Range

The hourly wage range for this position is $16.00 to $24.00*

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Premiums may be based on schedule, facility, season, or specific work performed.

Multiple premiums may apply if applicable criteria are met.