Member Assist Cart Attendant

What you'll do

• Sweep the facility to maintain safety according to company policies and procedures.
• Resolve member issues and concerns by contacting members to notify them of delayed pickup times, unavailable products, and offering alternative product options.
• Ensure products are selected and packaged according to company policies and procedures, and items are dispensed when members arrive for pickup.
• Process member purchases, assist with payments, and utilize cash registers to assist members with transactions.
• Organize and maintain availability of carts/flatbeds, and assist members with transporting items.
• Maintain parking lot cleanliness.

Ensures club pick up orders are filled

• Contact members to inform them when pickup times are delayed.
• Inform members when products are unavailable and offer alternative product options.
• Ensure products are selected and packaged according to company policies and procedures.
• Ensure items are dispensed when members arrive for pickup.
• Resolve member issues and concerns.
• Promote the company's products and services.

Maintains safety of facility

• Conduct safety sweeps.
• Follow procedures for handling merchandise.
• Correct and report unsafe situations to facility management.

Provides member service

• Identify member needs and assist with purchasing decisions.
• Locate and organize merchandise.
• Zoning the designated areas.
• Resolve member issues and concerns.
• Promote the company's products and services.
• Maintain parking lot cleanliness.

Completes work assignments and priorities

• Implement related action plans.
• Use policies, data, and resources.
• Collaborate with managers, co-workers, customers, and other business partners.
• Identify priorities, deadlines, and expectations.
• Carry out tasks.
• Communicate progress and information.
• Determine and recommend ways to address improvement opportunities.
• Adapt to and learn from change, difficulties, and feedback.

At Sam's Club, we offer competitive pay and benefits

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Additional benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• Lifetime Learning is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Minimum Qualifications

• Outlined below are the required minimum qualifications for this position.

Preferred Qualifications

• Outlined below are the optional preferred qualifications for this position.

Customer Service Primary Location

1101 WINDHORST WAY, GREENWOOD, IN 46143-9067, United States of America