Member Assist Cart Attendant

What you'll do

• Sweep the facility to maintain safety according to company policies and procedures.
• Resolve member issues and concerns by contacting members to notify when pickup times are delayed, informing them when products are unavailable, and offering alternative product options.
• Ensure products are selected and packaged according to company policies and procedures, and ensure items are dispensed when members arrive for pickup.
• Process member purchases, assist with payments, and utilize cash registers to assist members with transactions.
• Organize and maintain availability of carts/flatbeds, assist members with transporting items, and utilize cart retrieval equipment according to company policies and procedures.
• Maintain parking lot cleanliness.
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
• Complete work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

What you need

• Thrive in fast-paced environments.
• Be a multi-tasker at heart.
• Keep member satisfaction as your top priority.
• Can stand for long periods of time while assisting members quickly and accurately.
• Are a problem solver who tackles obstacles head-on to ensure each task is completed with excellence.

At Sam's Club

We offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Minimum Qualifications

• Outlined below are the required minimum qualifications for this position.

Preferred Qualifications

• Outlined below are the optional preferred qualifications for this position.

Customer Service Primary Location

3415 N ROCK RD, WICHITA, KS 67226-1325, United States of America