melin Retail Sales Expert - Lahaina

Summary

To provide the highest level of connection and focus to each guest that enters a melin store. To build a lifelong relationship with guests and the melin brand. To handle operational procedures, manage cashiers, provide premium customer service, set alarms, and keep the store clean and organized.

Operations/Sales/Customer Service

• Engage with new customers and build immediate and lasting rapport.
• Personalize customer connections by providing the highest level of hospitality and customer service.
• Show deep and extensive product knowledge to support all client inquiries, questions, and concerns.
• Exhibit entrepreneurial mindset and creative communication skills.
• Problem solve and resolve customer issues while maintaining professionalism.
• Collaborate with leadership team to communicate customer feedback.
• Ensure the retail floor is clean and presentable.
• Support and promote cashwrap & POS procedures.
• Reconcile tills, process returns, exchanges, gift cards, and discounts accurately.
• Open and close the store following standard operating procedures.

Experience And Qualifications

• Minimum of one year of experience in sales and merchandising (preferably retail goods) with closing and opening responsibilities.
• Strong independent work ethic, excellent time management skills, organizational abilities.
• Preferred proficiency/knowledge in action sports, golfing, running/training and a passion for the outdoors.
• Computer skills to include operating POS sales (Shopify).
• Ability to work weekends, evenings, and holidays as needed.
• Self-motivated with strong entrepreneurial skills.

Benefits And Perks

• PT Sales Expert: Generous product gift program and all brand discounts, comped yearly product from all Archipelago brands, Medical, Dental, and Vision Insurance, Company paid Life Insurance, Bonus Program Eligibility, Snack/beverage reimbursement up to $50401k with employer match in accordance with plan guidelines.
• FT Sales Expert (>32hrs/wk): Generous product gift program and all brand discounts, Medical, Dental, and Vision Insurance, Company paid Life Insurance, Bonus Program Eligibility, Snack/beverage reimbursement up to $75401k with employer match in accordance with plan guidelines.
• Paid Time Off accrued annually.