melin Retail Assistant Store Manager - Fashion Island

About the role

The Assistant Store Manager will lead the store team, partner with the Store Manager, and provide the highest level of connection and focus to each guest entering a melin store. This position requires a strong commitment to the melin brand and a passion for customer service.

Responsibilities

• Partner with the Store Manager to manage store financials, drive sales, and run an effective operational system aligned with melin's Culture and Retail Operating Principles.

• Manage and execute store product flow, back of house operations, supply needs, and daily store maintenance.

• Aid in staff hiring, onboarding, and training.

• Deliver and demonstrate strong interpersonal and communications skills, independent work ethic, and organizational abilities.

• Support and assist with store marketing event activations, seasonal floor sets, and visual merchandising.

• Be the product expert, understand customer needs, and share product knowledge with staff.

• Manage POS issues, reconcile till, process returns, exchanges, gift cards, and discounts accurately.

• Lead and motivate the sales team to achieve great customer service and build customer loyalty.

• Manage store inventory, perform cycle counts, restock product, and place fill-in orders.

• Support and assist with store events and promotions.

Requirements

• Minimum of 2 years retail experience, 1 year of management experience.

• College degree is a plus, but retail experience and results go a long way.

• Ability and willingness to work weekends, evenings, and holidays as needed.

• Self-motivated leader with strong entrepreneurial skills.

• Innate guest-centric mindset.

• Shows elevated communication skills and can tailor style to suit the audience.

• Willing to take on store manager responsibilities in absence of the store manager.

• Can smile and bring a fun and positive energy to the store team.

Qualifications

• Ability to lift, carry, or move objects weighing up to 15 pounds.

• Experience with POS systems.

Skills

• Excellent management skills.

• Customer service orientation.

• Problem-solving abilities.

• Product knowledge.

• POS expertise.

• Event planning and execution.

• Inventory management.

• Team leadership and motivation.

• Communication and interpersonal skills.

Benefits

• Employee discount to all Archipelago brands (OluKai, Roark, Melin).

• Comped yearly product from all Archipelago brands.

• Flexible work schedule.

• Snack/beverage reimbursement up to $75/month.

• Bonus Program eligibility.

• Team building events and paid community service opportunities.

• Medical, Dental, and Vision benefits.

• Company-paid Life Insurance.

• 401(k) with employer match in accordance with plan guidelines.

• Paid Time Off accrued annually.