MELA Enrollment Coordinator ($64,950 - $103,923 Annually) DOE

About the role

This position leads outreach and services for Head Start families, focusing on recruitment, enrollment, and supporting families with available services.

Responsibilities

• Maintain daily child attendance records and support families in maintaining good attendance.
• Work with MELA Managing Director and ECE Division Director to ensure proper implementation of policy council/executive committee for education approved Head Start Eligibility points.
• Input enrollment applications into all electronic records and conduct internal audits of Head Start enrollment and attendance files.
• Review Head Start enrollment applications to determine eligibility, prepare and send acceptance and denial enrollment letters, and present eligible applications to the program manager for review.
• Collaborate with family services, health services, and education staff to plan the annual health/parent orientation.
• Manage a family caseload, provide ongoing support and follow-up, partner with families to complete the family needs assessment, family partnership agreement (family goals), and document all family engagement, services, and case notes accurately and timely into the electronic records.
• Support family engagement through workshops, activities, and events, and assist with planning, coordinating, and facilitating family-focused events and activities.
• Exercise and maintain high levels of confidentiality, handle difficult situations calmly and professionally, and perform basic numerical calculations involving income calculations and average daily attendance percentages.

Requirements

• Associates of Art Degree or two-year college certification.
• Five (5) years of general office practice; five (5) years of administrative and/or supervisory/managerial experience.

Qualifications

• Bachelor’s degree in related field preferred.

Skills

• General office principles and practices.
• Operation of standard office equipment.
• Computer software applications relevant to the position assignment.
• Analysis and problem-solving skills.
• Oral and written communication skills.
• Customer service skills, both in person and on the telephone.
• Knowledge of basic accounting, mathematics, and statistics.
• Program-specific information, terminology, and/or equipment.
• Records management systems and practices.
• Ability to maintain confidentiality on all aspects of the job.
• Planning, organizing, directing the function, and staffing of a large-sized organization.
• Team player in a fast-paced environment.
• Effective communication with a broad diversity of individuals, both verbally and in writing.
• Multi-tasking and meeting tight deadlines.
• Assistance to staff working on difficult assignments.
• Specialized/technical information to leadership staff.
• Tracking and reporting attendance.
• Able to collaborate and support other ECE programs in the Early Childhood Education Division.
• Training.
• Conduct research on specific work assignments.

Benefits

• Confidentiality maintained.
• Ability to handle difficult situations calmly and professionally.

Pay

N/A

Schedule

N/A