Admissions Coordinator, Alpha - $100,000/year USD

About the role

As the primary contact for families evaluating where to begin their child's education, you will shape the first impression of Alpha. The messages you craft, the events you run, and the interactions you facilitate will determine whether a family moves forward. This role suits someone who prioritizes accuracy, timely response, and authentic relationship-building, knowing that confidence is earned through careful execution.

Alpha is constructing a uniquely ambitious educational model. Our schools integrate demanding academics, technology-enhanced instruction, and elevated expectations for both learners and educators. Admissions serves as the gateway to this vision. Families arrive seeking more than facts—they want assurance, transparency, and proof that Alpha delivers something distinct and valuable.

You will oversee the complete journey for prospective families, beginning with their initial contact. Your responsibilities include prompt and considered replies, coordination of campus visits and student shadow experiences, diligent applicant record maintenance, and guidance for parents evaluating whether Alpha matches their aspirations. This is a public-facing, relationship-centered position where your work directly influences enrollment outcomes. Expect a dynamic, on-campus environment in Palo Alto, CA and Piedmont (East Bay), CA suited to someone capable of balancing competing demands with precision and attentiveness.

Responsibilities

• Addressing prospective family inquiries within 24 hours through clear, professional messaging consistent with Alpha's standards
• Organizing and delivering admissions events, campus tours, and shadow day experiences, managing everything from planning to follow-up
• Ensuring applicant records remain comprehensive and accurate in CRM and admissions systems
• Conducting family meetings to present Alpha's approach, respond to concerns, and document key information
• Partnering with campus staff and admissions team members to sustain a cohesive and effective admissions process
• Create a frictionless, high-conversion admissions journey that converts early interest into committed enrollment, ensuring families feel well-informed, valued, and enthusiastic about becoming part of Alpha

What You Won’t Be Doing

• Rendering final admissions decisions or shaping enrollment policies
• Delivering instruction or managing academic content
• Relying on aggressive sales methods or formulaic outreach
• Working within a loosely defined or slow-paced structure

Requirements

• 2+ years of customer-facing experience
• At least 1 year of professional written communication experience with families or customers
• At least 1 year of experience working in a CRM, student information system, or comparable database with demonstrated attention to data accuracy
• Strong organizational skills with the ability to manage multiple workflows simultaneously
• Ability to work on-site in Palo Alto, CA or Piedmont (East Bay), CA
• Authorization to work in the United States

Nice-to-have Requirements

• Background in education, enrollment management, or school operations
• Experience supporting admissions events or high-touch onboarding processes
• Comfort working in fast-changing, tech-enabled environments

About Alpha

Join the team building school around student growth. Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it. Alpha is where you can do the most meaningful work of your career.

Pay

The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year.

Schedule

This is a full-time (40 hours per week), long-term position. The payment period is weekly.