Meeting & Events Technician - Boston, MA

About the role

As a CBRE Meeting & Events Coordinator, you will assist with the coordination and execution of small to medium meetings, conferences, and events. This job is part of the Workplace Experience function and is responsible for providing world-class customer service to the clients and visitors of a designated building.

Responsibilities

• Secondary point of contact for smaller meetings and events.
• Provide support for larger and more complex meetings and events as needed.
• Work with clients, vendors, and team members to coordinate guest services, including arrival experience, transportation, signage, displays, special needs requirements, printing, and event security.
• Create a hospitable environment for attendees, event owners, and vendors on the day of the event.
• Assist with conference room turnover and midday room refresh.
• Reconfigure rooms for evening indoor and outdoor spaces.
• Take direction from senior team members.
• Respond to event activities such as gathering event supplies, equipment needs, food & beverage services, facility security, etc.
• Conduct room set up, refresh, and removal of food, beverage, and service items.
• Maintain outlines of small space configurations, decor possibilities, and event-related items.
• Complete room checks and ensure technical and visual spaces are functional.
• Troubleshoot audio and technical issues.
• Manage a small inventory of event supplies.
• Coordinate master meeting and events calendar for small to medium-sized event spaces.
• Communicate events schedule with team and service providers.
• Assist with post-event reporting and reconciliation.
• Escalate potential issues and concerns as appropriate.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Deliver own output by following defined procedures and processes under close supervision and guidance.
• Review assigned work orders and partner with available teams to track completion.
• Manage work orders via CMMS system, documenting labor hours, assets, and on-time completion of work orders.
• Inspect existing installations for compliance with building codes and safety regulations.
• Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions.
• Conduct routine maintenance inspections, troubleshoot potential issues, and make repairs.
• Respond promptly to emergency situations and customer requests.
• Conduct quality assurance checks and oversee materials inventory.
• Coordinate daily workload, emergency repairs, and quality assurance checks.
• Document and report activities to supervisors.
• Display professionalism in appearance and language.
• Work approved overtime as needed.
• Work alongside the Space & Occupancy team to schedule and perform desk moves, which may include packing items and setting up equipment with specific instructions.
• May need to work on small projects and other duties as assigned.

Requirements

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
• High School Diploma or GED with up to 2 years of job-related experience.
• Fulfill the physical requirements associated with this role, including stooping, standing, walking, and climbing stairs.
• Must be able to lift/carry heavy loads of 50 lbs. or more.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
• Strong organizational skills with an inquisitive mindset.

Benefits

• Generous Paid Time Off
• Paid Holidays
• 12 weeks of Paid Parental Leave
• Medical insurance
• Vision insurance
• Dental insurance
• Life Insurance
• FSA & HSA options
• 401K matching contributions
• Innovative work environment focused on growth, collaboration, and communication

Pay

The minimum salary for the Meeting & Events Tech position is $55,000 annually and the maximum salary for the position is $60,000 annually. Compensation offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.