Meeting Air Coordinator

Meetings Air Coordinator

About the role

You will be responsible for booking and/or ticketing airline reservations as requested by our program participants and as assigned group programs. You will provide guidance to clients on our services, qualify all meeting requests, support services to event managers and Meeting Planners, and assist as needed to ensure the successful completion of meetings and/or events.

Responsibilities

• Serve as the main contact within the operations team for all participant services related to an event
• Support online registration via CVENT with online bookings via Concur
• Use appropriate BCD tools, GDS, and systems to complete requests
• Demonstrate knowledge of airline supplier rules, including airline contracts held by client or BCD
• Complete assigned work to meet Service Level Agreements (SLAs) on all assigned accounts
• Work within customer budgetary guidelines and advise the Attendee Services Coordinator of any concerns
• Provide travel offers and general travel advice to travelers
• Update Standard Operations Procedures (SOPs) as needed

Requirements

• Prior corporate travel or meeting air coordination experience
• Demonstrated experience managing complex, multi-attendee air travel within a structured corporate travel environment
• Advanced GDS and Concur proficiency
• Proven ability to independently build, audit, and maintain accurate meeting profiles in GDS and Concur, including testing and validation of booking parameters
• Strong data management and reporting skills
• Experience producing detailed Arrival & Departure and spend reports with a high level of accuracy; advanced Excel proficiency required
• Demonstrated adherence to structured SOP environments
• Proven ability to follow detailed intake processes, compliance requirements, and approval workflows without deviation
• Exceptional attention to detail with financial risk awareness
• Track record of minimizing booking errors, managing ticketing deadlines, identifying discrepancies proactively, and understanding the financial impact of air changes and unused tickets

Qualifications

• Advanced proficiency in Microsoft Office, particularly Excel
• Knowledge of airline supplier rules and regulations
• Experience with GDS (Global Distribution Systems) and Concur
• Ability to manage multiple tasks and prioritize effectively
• Excellent communication and interpersonal skills

Skills

• Strong organizational and problem-solving skills
• Attention to detail and accuracy in data entry and report generation
• Ability to work independently and as part of a team
• Proficiency in using BCD Travel's tools and systems

Benefits

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Pay

The salary range for candidates in applicable jurisdictions in the US for the position of Meetings Air Coordinator is between $52,000 and $61,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Schedule

Flexibility in scheduling is a core requirement of the role.

Contact Information

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.