MedTech Field Service Technician or Engineer

Our MedTech Field Service Technicians and Engineers collaborate with healthcare professionals and lead technical initiatives in medical device technology.

About the role

You will install, update, and service medical devices—including infusion pumps and batteries—in hospitals across the United States while delivering exceptional customer service. This is a 100% travel position requiring regional and national travel.

Responsibilities

• Provide ongoing communication and customer support to on-site hospital staff.
• Organize, test, and update medical devices; install and configure hardware, software, and network products.
• Conduct routine checks and record data from product tests after installation and configuration.
• Document and submit daily data while maintaining high standards of product support quality documentation.
• Travel locally, regionally, and nationally on an assignment-based schedule with a 40-hour commitment per week and overtime as needed.

Requirements

• Associate degree, equivalent military training, or 3–5 years of biomedical or technical field service experience.
• Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.
• Professional business acumen and effective communication skills.
• Self-motivated individual who can work independently or collaboratively within a team.
• Strong time management and organizational skills to ensure on-time completion of project assignments.
• Active and unrestricted driver’s license and a personal vehicle for local work-related assignments.
• Ability to sit and stand for long periods and lift up to 70 pounds.
• Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status.
• Position may require up-to-date immunizations.

Travel Requirements

• Full-time commitment with travel flexibility and a 40+ hour commitment per week (not guaranteed).
• Travel nationally to support customer needs.
• Driving is a business requirement; candidates must possess a valid driver’s license and pass a driving record review.
• Personal vehicle required for job-related assignments up to 3 hours from home.
• Must be located within 1 hour of a major airport.
• Travel time is paid.

Preferred Attributes

• Background in biomedical, networking, military, or field-based technician roles.
• Experience working in a technical role within a healthcare environment.
• Strong computer skills and comfort troubleshooting with Microsoft Office applications (Outlook, Excel, Word, OneNote, etc.).

Vaccine/Immunization/Hospital Credentialing Requirement

A required function of this job is entering healthcare facilities, which necessitates completing the facility credentialing process. Immunization requirements typically include:

• Measles, Mumps & Rubella vaccine
• Varicella (chicken pox) vaccine
• Negative Tuberculosis (TB) Test
• Tetanus, Diphtheria & Pertussis (Tdap) vaccine
• Hepatitis B vaccine
• Influenza vaccine (seasonal)
• COVID-19 vaccine primary series (heavily enforced by most facilities; some require booster(s))

IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, though client requirements may supersede these.

Pay

The potential base pay range for this role is $27.00 – $32.00 per hour. The actual base pay offered may vary based on job-related qualifications such as knowledge, skills, education, experience, location, and schedule.