MedTech Field Service Technician or Engineer

Our MedTech Field Service Technicians and Engineers collaborate with healthcare professionals and lead technical initiatives in medical device technology.

About the role

You will lead a team installing, updating, and servicing medical devices—including infusion pumps and batteries—in hospitals across the United States while delivering exceptional customer service. This is a 100% travel position requiring regional and national travel.

Responsibilities

• Provide ongoing communication and customer support to on-site hospital staff.
• Organize, test, and update medical devices; install and configure hardware, software, and network products.
• Conduct routine checks and record data from product tests after installation and configuration.
• Document and submit daily data while maintaining high standards of product support quality documentation.
• Travel locally, regionally, and nationally on an assignment-based schedule with a 40-hour weekly commitment and overtime as needed.

Requirements

• Associate degree, equivalent military training, or 3–5 years of biomedical or technical field service experience.
• Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely across multiple software programs.
• Professional business acumen and effective communication skills.
• Self-motivated with the ability to work independently or collaboratively within a team.
• Strong time management and organizational skills to ensure on-time completion of assignments.
• Active and unrestricted driver’s license and a personal vehicle for local work-related assignments.
• Ability to sit and stand for long periods and lift up to 70 pounds.
• Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status.
• Up-to-date immunizations may be required.

Travel Requirements

• Full-time commitment with travel flexibility and a 40+ hour weekly commitment (not guaranteed).
• National travel to support customer needs.
• Driving is a business requirement; candidates must possess a valid driver’s license and pass a driving record review.
• Personal vehicle required for job-related assignments up to 3 hours from home.
• Must be located within 1 hour of a major airport.
• Travel time is paid.

Preferred Attributes

• Background in biomedical, networking, military, or field-based technician roles.
• Experience working in a technical role within a healthcare environment.
• Strong computer skills and comfort troubleshooting with Microsoft Office applications (Outlook, Excel, Word, OneNote, etc.).

Vaccine/Immunization/Hospital Credentialing Requirement

A required function of this job is entering healthcare facilities, which necessitates completing the facility credentialing process. Immunization requirements typically include:

• Measles, Mumps & Rubella vaccine
• Varicella (chicken pox) vaccine
• Negative Tuberculosis (TB) test
• Tetanus, Diphtheria & Pertussis (Tdap) vaccine
• Hepatitis B vaccine
• Seasonal Influenza vaccine
• COVID-19 vaccine primary series (booster(s) may be required by some facilities)

IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or legally protected reasons, though client requirements may supersede these.

Pay

The potential base pay range for this role is $27.00 – $32.00 per hour. The actual base pay offered may vary based on job-related qualifications such as knowledge, skills, education, experience, location, and schedule. Incentive plans, bonuses, or other forms of compensation may also be offered.