MedTech Field Service Engineer
About the role
Our MedTech Field Service Engineer experiences a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for periodic maintenance, installing and updating as needed for medical devices including laboratory diagnostic units in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry!
Job Responsibilities
- Provide ongoing communication and customer support to on-site hospital staff.
- Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.
- Conduct routine checks and records data from product tests after installation and configuration.
- Document and submit daily data while maintaining high standards of product support quality documentation.
- Maintain credentials required by Client’s customers through credentialing services such as GHX (Vendormate) or Reptrax.
- Perform other duties and/or projects as assigned.
Required Qualifications
- Bachelor's Degree or Technical School in biomedical engineering or
- 3-5+ years’ experience in the repair, maintenance, and installation of medical diagnostic equipment used in a laboratory setting in lieu of education based on experience.
- Biomedical, hardware, electrical, mechanical and diagnostic repair and troubleshooting experience is required.
- Professional business acumen and effective communication skills required.
- Self-motivated individual who can work independently or collaboratively within a team, required.
- Ability to respond to clients by traveling when needed to address repairs or maintenance.
- Strong time management and organizational skills to ensure on-time completion of project assignments.
- An active and unrestricted driver license, and a personal vehicle for local work-related assignments.
- Ability to sit and stand for long periods of time and lift up to 70 pounds, required.
- Ability to clear hospital vendor credentialing requirements.
- Position may/will require up to date immunizations.
Preferred Qualifications
- Background in biomedical, networking, military, or field-based technician roles.
- Experience working in a technical role within a healthcare environment.
- Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.
Benefits
This position is not eligible for our Medical Benefits.
Travel Requirement
Full-time commitment with travel flexibility. Assignment-based schedule with 40+ hour commitment per week. Travel nationally to support customer needs. There is not a guarantee of 40+ hours per week in this role, but it is the ask. Personal vehicle required for job-related assignments up to 3 hours from home. Located within 1 hour of a major airport. Travel, and your time traveling is paid.
Vaccine/Immunization/Hospital Credentialing Requirement
A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons. However, our client’s requirements may supersede this.
Contact Information
IQVIA MedTech CFS is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.
About IQVIA
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.
Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
Where you'll work
Field-based
Culture
Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.