MedTech Field Service Engineer
About the role
The MedTech Field Service Engineer plays a crucial role in the medical device industry by providing ongoing support and maintenance for laboratory diagnostic units in hospitals across the United States. This position offers the opportunity to advance technical skills and collaborate with healthcare professionals.
Responsibilities
- Provide ongoing communication and customer support to on-site hospital staff.
- Organize, test, and update medical devices, install, and configure hardware, software, and network products.
- Conduct routine checks and record data from product tests after installation and configuration.
- Document and submit daily data while maintaining high standards of product support quality documentation.
- Maintain professional and technical knowledge by attending educational classes as required and reviewing technical bulletins.
- Perform other duties and/or projects as assigned.
- Maintain credentials required by Client’s customers through credentialing services such as GHX (Vendormate) or Reptrax.
Requirements
- Bachelor's Degree or Technical School in biomedical engineering or 3-5+ years’ experience in the repair, maintenance, and installation of medical diagnostic equipment used in a laboratory setting in lieu of education based on experience.
- Biomedical, hardware, electrical, mechanical and diagnostic repair and troubleshooting experience is required.
- Professional business acumen and effective communication skills required.
- Self-motivated individual who can work independently or collaboratively within a team, required.
- Ability to respond to clients by traveling when needed to address repairs or maintenance.
- Strong time management and organizational skills to ensure on-time completion of project assignments.
- An active and unrestricted driver license, and a personal vehicle for local work-related assignments.
- Ability to sit and stand for long periods of time and lift up to 70 pounds, required.
- Ability to clear hospital vendor credentialing requirements.
Qualifications
- Full-time commitment requires travel locally, regionally, and nationally.
- Position may/will require up to date immunizations.
Travel Requirement
- Full-time commitment with travel flexibility.
- National travel required.
- Driving is considered a business requirement for this role. Candidates must possess a valid driver’s license and will be subject to a review of their driving record prior to hire.
- Personal vehicle required for job-related assignments up to 3 hours from home.
- Located within 1 hour of a major airport.
- Travel, and your time traveling is paid.
Benefits
This position is not eligible for our Medical Benefits.
Vaccine/Immunization/Hospital Credentialing Requirement
A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons. However, our client’s requirements may supersede this.
Note
This role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship.