MedTech Field Service Engineer
About the role
Our MedTech Field Service Engineer experiences a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for periodic maintenance, installing and updating as needed for medical devices including laboratory diagnostic units in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry!
Job Responsibilities
- Provide ongoing communication and customer support to on-site hospital staff.
- Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.
- Conduct routine checks and records data from product tests after installation and configuration.
- Document and submit daily data while maintaining high standards of product support quality documentation.
- Maintain credentials required by Client’s customers through credentialing services such as GHX (Vendormate) or Reptrax.
- Perform other duties and/or projects as assigned.
Required Qualifications
- Bachelor's Degree or Technical School in biomedical engineering or 3-5+ years’ experience in the repair, maintenance, and installation of medical diagnostic equipment used in a laboratory setting in lieu of education based on experience.
- Biomedical, hardware, electrical, mechanical and diagnostic repair and troubleshooting experience is required.
- Professional business acumen and effective communication skills required.
- Self-motivated individual who can work independently or collaboratively within a team, required.
- Ability to respond to clients by traveling when needed to address repairs or maintenance.
- Strong time management and organizational skills to ensure on-time completion of project assignments.
- An active and unrestricted driver license, and a personal vehicle for local work-related assignments.
- Ability to sit and stand for long periods of time and lift up to 70 pounds, required.
- Ability to clear hospital vendor credentialing requirements.
Preferred Qualifications
- Background in biomedical, networking, military, or field-based technician roles.
- Experience working in a technical role within a healthcare environment.
- Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.
Benefits
This position is not eligible for our Medical Benefits.
Travel Requirement
- Full-time commitment with travel flexibility.
- Assignment-based schedule with 40+ hour commitment per week. Travel nationally to support customer needs.
- Driving is considered a business requirement for this role. Candidates must possess a valid driver’s license and will be subject to a review of their driving record prior to hire.
- Personal vehicle required for job-related assignments up to 3 hours from home.
- Located within 1 hour of a major airport.
- Travel, and your time traveling is paid.
IQVIA at a Glance
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.
About IQVIA
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. Learn more.