Jobs · Customer Service

Mediterranean Cruise Specialist

Fabventure Travel · United States · 1 wk ago
RemoteRemoteCustomer Service$42k–$62k/yrFull-time

About the Role

Fabventure Travel's Mediterranean Cruise Specialist will support Europe, Mediterranean, and Caribbean cruises, all-inclusive vacations, honeymoons, family trips, and groups, with a focus on traveler-fit planning. This role ensures accurate, secure, and traceable execution within Europe travel support, with clear handoffs and workflow management.

Responsibilities

  • Coordinate supplier or booking follow-up.
  • Document the reasoning behind important trip choices.
  • Clarify traveler priorities before recommending options.
  • Research destinations and products against stated needs.
  • Compare meaningful tradeoffs without presenting pending details as final.

Qualifications

  • Confident use of Product Knowledge and Travel Sales.
  • Proficiency in Cruise Vacation Operations, managing exceptions, owners, and deadlines.
  • Clear documentation of Quote Preparation decisions.
  • Sound judgment in Traveler Communication, especially during escalations.

Pay

Base salary: $42,000-$62,000 per year.

Schedule

Full-time, 100% remote within the United States.

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