Cruise Specialist
About the Role
The Cruise Specialist role at Evermore Travel LLC is built around a simple objective: help travel-related requests move from research or inquiry through accurate documentation, coordination, and follow-up. This position supports the day-to-day customer, administrative, operational, or business workflows associated with Evermore Travel LLC.
A Typical Day
A typical workday may include:
- Reviewing traveler requests, booking details, destination research, supplier information, or itinerary changes.
- Keeping names, dates, confirmations, preferences, and travel documentation accurate in shared systems.
- Following up with travelers, suppliers, or internal teams when information or action is outstanding.
- Keeping track of open work by resolving routine questions and escalating complex booking or service issues with clear notes.
What Success Looks Like
Travelers receive timely updates, booking information stays accurate, outstanding requests are followed through, and another team member can understand the status of a trip from the record alone.
What Helps You Succeed
- Strong attention to names, dates, confirmations, and customer preferences.
- Clear customer communication and dependable follow-up.
- Confidence researching and organizing information across web-based tools.
- Ability to manage several requests without losing track of outstanding details.
- Comfort applying these habits to cruise-specific responsibilities rather than treating the work as generic administrative support.
Training on company-specific processes or systems may be provided where appropriate.
Employment Details
Full-time, 100% remote position within the United States. Associate level.
Pay
Base compensation: $42,000–$62,000 per year, depending on experience and qualifications.