Cruise Specialist

This is a 100% remote, full-time role open to candidates in the United States.

Responsibilities

• Support booking, reservation, itinerary, traveler-service, or travel-operations tasks that fall within the Cruise Specialist role.
• Maintain accurate traveler, booking, schedule, supplier, and service records across approved systems and shared workflows.
• Research or verify travel options, availability, requirements, or service details and organize findings for clear decision-making.
• Communicate confirmations, changes, exceptions, and next steps professionally with travelers, customers, suppliers, or internal teams.
• Resolve routine travel-service issues using documented procedures and escalate complex changes while preserving a clear activity record.

Requirements

• Demonstrated ability to perform Cruise Specialist work, or closely related training/experience, with reliable accuracy and follow-through.
• Comfort using common remote-work tools, web-based systems, spreadsheets, email, shared documents, and role-appropriate business software.
• Clear written and verbal communication skills, including the ability to document questions, decisions, status, and exceptions in the workflow.
• Strong attention to detail and the ability to manage deadlines, repetitive tasks, or multiple priorities without losing record quality.
• Authorization to work in the United States and the ability to maintain a reliable internet connection and suitable private workspace for this remote position.

Skills

• Attention to Detail
• Problem Solving
• Travel Documentation
• Administrative Support
• Issue Resolution
• Travel Research
• Vendor Coordination
• Travel Operations

Pay

Base compensation: $42,000–$68,000 per year, depending on experience and demonstrated role alignment.

Schedule

Full-time, 100% remote within the United States.