MediSpa Service Coordinator

About the Role

The MediSpa Service Coordinator provides superior customer service to clients by welcoming them and creating a hospitable environment.

Responsibilities

• Greets, schedules appointments, and services clients in a friendly and professional manner
• Explains all products, services, and treatments to clients
• Ensures towels are properly folded and well-stocked and that products are neat and orderly
• Supports technicians to consistently increase guest retention and service sales and maintain minimum retail sales goals
• Assists the Manager with inventory and ordering products
• Reconciles the cash register at end of shift

Requirements

• High School Diploma or GED
• 1 year of customer service experience
• CPR and AED certified within 30 days of hire
• Ability to calculate figures and amounts such as discounts, interest and commissions
• Knowledge of Microsoft Word, Excel, PowerPoint and Outlook
• Ability to stand, sit, walk, reach, climb or lift up to 50 pounds

Preferred Qualifications

• Some related college experience
• Customer service experience in MediSpa, Medical Clinic or Spa

Pay

This is an hourly position with wages starting at $13.25 and pays up to $15.75, based on experience and qualifications.

Benefits

All team members receive the following benefits while working for Life Time:

• A fully subsidized membership
• Discounts on Life Time products and services
• 401(k) retirement savings plan with company discretionary match (21 years of age and older)
• Training and professional development
• Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

• Medical, dental, vision, and prescription drug coverage
• Short term and long term disability insurance
• Life insurance
• Pre-tax flexible spending and dependent care plans
• Parental leave and adoption assistance
• Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
• Deferred compensation plan, if the team member meets the required income threshold