Medication Reconciliation Technician

About the role

The Pharmacy Department at the Dana-Farber Cancer Institute emphasizes values such as reliability, professionalism, cooperation, teamwork, communication, positivity, and inclusiveness. The Pharmacy Technician II, Medication Reconciliation supports pharmacy operations under the supervision of a licensed pharmacist.

Responsibilities

• Conduct in-person or phone meetings with patients to update medication lists prior to their provider appointments, ensuring accuracy and completeness of the medication list.
• Practice as a pharmacy technician in accordance with all federal, state, DFCI, and Joint Commission policies, regulations, and standards.
• Create and update lists of current medications, document changes in dose, frequency, or route, and flag medications for removal to prevent harmful drug interactions.
• Communicate drug-drug interactions or other medication changes with pharmacists and providers to maintain patient safety.
• Manage medication lists for medications listed from external entities, ensuring comprehensive and accurate records.
• Utilize multiple systems such as EHR, inventory management systems, and other systems to complete and document duties.
• Troubleshoot as necessary and train other employees as assigned.
• Communicate and escalate issues or problems.
• May be asked to provide cross coverage in the hospital outpatient/specialty pharmacy as needed to maintain seamless patient care.
• Perform other duties as assigned.

Qualifications

• Minimum Education: High School graduate or equivalent.
• Minimum Experience: Two years of prior work as a pharmacy technician in a retail or hospital environment required. Experience with oncology medications preferred.
• License/Certification/Registration: Massachusetts Board of Pharmacy Registration as a Pharmacy Technician required. National Pharmacy Technician Certification (PTCB) must be obtained within 1 years of hire date.

Skills and Abilities

• Ability to effectively work within a collaborative team-focused environment.
• Ability to effectively communicate both orally and in writing.
• Ability to treat all others (fellow pharmacy staff, patients, nurses, providers, support personnel, etc.) with the utmost professionalism and respect.
• Ability to independently troubleshoot issues and assist in resolution or escalation to the appropriate resource.
• Participate in department meetings and functions to promote a successful and efficient pharmacy workgroup.
• Demonstrated critical thinking skills (ability to analyze information objectively and make a reasoned judgment).
• Strong attention to detail.

Benefits

Dana-Farber Cancer Institute offers a supportive and inclusive environment where every patient, family, and staff member feels they belong. The institute is committed to hiring dedicated and compassionate professionals who offer multifaceted experiences.

Pay

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills, and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). The salary range for this position is $60,195.20 - $70,543.20.