Medication History Specialist- Full Time Days

Responsibilities

• Conduct structured patient and/or caregiver interviews to obtain a comprehensive medication history, including prescription, over-the-counter (OTC), herbal, and dietary supplement use.
• Accurately document medication names, doses, routes, frequencies, and last doses taken in the EHR.
• Verify and reconcile medication information from multiple sources (e.g., pharmacies, outpatient providers, previous medical records).
• Identify discrepancies, potential safety issues, or incomplete information, and escalate to the pharmacist or provider as appropriate.
• Collaborate with pharmacists, nurses, and physicians to ensure accurate admission medication reconciliation.
• Maintain compliance with hospital policies, procedures, and all applicable regulations, including HIPAA.
• Provide excellent customer service, demonstrating empathy, respect, and professionalism in all patient and staff interactions.
• Restocks automated dispensing machines.

Requirements

• Understanding of common prescription, over-the-counter (OTC), and herbal medications.
• Familiarity with medication formulations, strengths, routes, and dosing schedules.
• Basic understanding of medical terminology and disease states relevant to medication use.
• Knowledge of drug classes, therapeutic uses, and common look-alike/sound-alike medications.
• Strong interviewing, active listening, and communication skills to elicit accurate patient information.
• Clear, concise, and professional verbal communication.
• High attention to detail and accuracy in documentation.
• Critical thinking skills to identify discrepancies or risks in medication histories.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency with electronic health record (EHR) systems and basic computer applications.
• Competence in flagging discrepancies or potential safety issues for pharmacist/clinician review.
• Ability to maintain patient confidentiality (HIPAA compliance).
• Time management and ability to prioritize patient interviews efficiently.
• Adaptability in fast-paced hospital settings.

Qualifications

• CPhT - Certified Pharmacy Tech
• Educational Requirement: H.S. Diploma/GED
• Experience: At least 1-year experience in a retail pharmacy setting preferred.