Medication Coordinator

III. MINIMUM QUALIFICATIONS

• A. Education, Experience & Training:
• High School Diploma or GED
• 3+ years of human services experience, preferably in pharmacy services
• Must be over 21 years old.
• BLS, preferred;
• Knowledge of over-the-counter medicines and common prescriptions; required.
• B. Other Qualifications:
• Ability to work efficiently under pressure,
• ability to set priorities,
• self-directed,
• ability to maintain strict confidentiality.

Essential Job Duties

• Completes medication refill request or electronic prescribing of medications based on the clinic’s protocol for prescription refills.
• Demonstrates knowledge of commonly prescribed medications.
• Completes tasks related to medication prescribing and refill requests.
• Demonstrates knowledge of financial assistance available to patients and informs patient(s).
• Submit prior authorizations, as necessary.
• Collaborates with pharmacies to ensure patient medications are prescribed and/or delivered, as appropriate.
• Demonstrates knowledge of insurance plans, specifically regarding those medications that are covered or are not covered by the plan.
• Ensures all tasks provided and associated with patient care, patient administrative processes, and related duties comply with all regulatory and accreditation standards, as well as clinic policies and procedures.

Additional Duties

• Provides excellent telephone communication.
• Returns patient phone calls within 24 to 72 hours.
• Checks and responds to tasks, phone messages in a timely manner.
• Completes appropriate documentation.
• Utilizes computer system to retrieve medical information.
• Completes all paperwork/computerized information related to patient care and medications.