Medicare Sales Agent - Remote in Connecticut & Rhode Island,

About the role

UHC is seeking dedicated sales professionals to be part of our team! The role involves answering incoming phone calls, providing consultations, and matching customers with appropriate insurance products.

Responsibilities

• Answer incoming phone calls from prospective members, identify their needs, and convert callers to qualified leads and sales
• Follow up with members on questions or to review current or new products and services
• Navigate multiple computer systems to document member information while maintaining active listening and engagement with members
• Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of products to best meet their needs
• Absorb and complete the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
• Maintain performance goals in areas of sales, attendance, and consumer experience
• Maintain and demonstrate proficiency in agent licensure, appointments, and annual product certification

Requirements

• High School Diploma/GED OR 4+ years of customer service/sales experience
• Current and active Health Insurance license in state of residence
• 1+ years of recent sales experience utilizing a health insurance license, or a bachelor's degree
• Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
• Current residence in one of the following states: Connecticut or Rhode Island

Qualifications

• Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Flexibility to customize approach to meet all types of caller communication styles and personalities

Benefits

• As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience
• Compensation = Base pay + monthly sales incentive
• Average annual earnings $50K - $65K through a combination of base plus sales commissions
• Top performers can earn $80K (+)
• 15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
• Sign-on Bonus up to $3,000 for licensed external/internal applicants
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Pay and Schedule

• Hourly pay for this role will range from $16.00 to $24.00 per hour based on full-time employment
• This role is also eligible to receive bonuses based on sales performance

Schedule

• Operating hours: Monday - Friday 7:00AM - 7:00pm CST local time
• Your shift will be provided during training with rotational weekend work
• Full-time position with flexibility desired based on the seasonality of our business

Location

• Fast forward your success by participating in our onsite training program in a standard day shift for 6 - 10 weeks
• We are offering work from home options across the following states: Connecticut, Rhode Island