Medical Virtual Assistant

Key Responsibilities

• Manage and process medical billing through Shexie practice management software
• Maintain billing accuracy, completeness, and timely submission
• Maintain patient records and procedure documentation within the system
• Aid with booking patients for procedures, ensuring correct scheduling and preparation
• Formulate and maintain procedure lists, calendars, and workflow timelines
• Cover administrative steps for upcoming procedures
• Manage the practitioner’s work email account, including triage, drafting responses, and organising communication
• Liaise with patients, referrers, and other contacts professionally and with warmth
• Provide clear, concise communication to support smooth patient journeys
• Assist with additional admin tasks as needed to support daily operations
• Maintain organised digital files, documents, and practice workflows
• Support process improvements and ensure systems run efficiently

Skills Required

• Priness-VAT2026-07-01T22:44:14+10:00