Medical Underwriting Manager

About the role

Allied is seeking a Medical Underwriting Manager to provide leadership to our growing underwriting team. This role ensures accurate and timely underwriting decisions for new business, renewals, rescission reviews, eligibility oversight, and policy issuance while maintaining high service standards for internal and external stakeholders. The Manager determines risk tolerance and appropriate rates for small groups and drives operational excellence through workflow management, staff development, quality assurance, and continuous process improvement.

The ideal candidate is a hands-on leader with strong underwriting expertise, excellent communication skills, and a proven ability to manage teams in a fast-paced environment.

Responsibilities

• Leadership & Team Management
  • Lead, coach, and mentor underwriting staff to ensure consistent high performance and engagement
  • Conduct regular performance evaluations, monthly one-on-one meetings, and ongoing coaching
  • Support employee development through training, cross-training, and individualized development plans
  • Make final risk determinations on group and renewal business as needed
• Operational Excellence
  • Oversee underwriting activities for new business, renewals, rescission reviews, and policy issuance
  • Establish and maintain working relationships with sales and external stakeholders to support collaboration between sales, GAs, agents, and program managers
  • Approve claim referrals prior to submission to carriers
• Process & Quality Improvement
  • Analyze workflows to identify process improvements and operational efficiencies
  • Review underwriting reports, renewal activity, and medical cost data to support sound decision-making and underwriting performance

Requirements

• High School Diploma or equivalent required; College degree or relevant coursework preferred
• Minimum of 5 years supervisory or people-management experience
• Experience with Small Group and Database Underwriting
• Strong analytical, problem-solving, and decision-making skills
• Excellent written and verbal communication skills
• Ability to manage competing priorities, deadlines, and varying workloads