Medical Technician

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Demonstrates knowledge of patient rights.
• Affixes medications.
• Serves as an advocate for patients and their families.
• Advocates for unit needs. Works consistently well with all members of the healthcare team.
• Maintains a collaborative relationship with the healthcare team by communicating information, responding to requests, building rapport, and participating in team problem-solving methods.
• Orders supplies.
• Schedules staff meetings.
• Sends out meeting minutes.
• Completes prior authorizations.
• Completes billing documentation for outside vendors.
• Prepares patient charts.
• Compiles new staff orientation packets.
• Aids in monthly chart audits.
• Additional duties as assigned.
• Attends and participates in scheduled staff meetings as required.
• Responsible for maintaining ethical standards and continuing professional growth, including:
  • Abiding by Program and NCTR policies and procedures.
  • Ensuring all CARF standards are implemented and maintained.
  • Promoting the quality standards and ethical practices of NCTR staff in public and private contacts.
  • Continuing professional growth by attending workshops, training sessions, and staff in-service trainings to enhance skills and knowledge and to set an appropriate example for staff.
  • Maintaining current licensure/certification including CPR, First Aid, and Medication Management.
  • Maintaining professional boundaries with staff and clients.

KNOWLEDGE AND SKILLS

• Must have excellent computer skills. Should be able to use email, word processing software, spreadsheets, and software used for recordkeeping. Ability to carry out instruction and accurately document medical information.
• Ability to work and communicate with others.
• Ability to develop rapport with a variety of client populations.
• Ability to apply organizational management skills and maintain self and resident discipline.
• Ability to prepare and maintain required documentation.
• Ability to comply with state and federal regulations regarding confidentiality.
• Ability to maintain appropriate boundaries with residents.
• Verbal communication: Convey information to other support staff and medical professionals, as well as patients who visit the office.
• Active listening: The ability to listen well will allow you to understand your patients' needs and the providers’, or other medical professionals’ instructions.
• Writing: Correspond in writing with other medical offices, insurance companies, and patients.
• Interpersonal skills: This skill set, which includes the ability to understand body language, and negotiate with and persuade people, will help you in your interaction with patients, doctors or other health care professionals, and colleagues.
• Organizational skills: Keep track of insurance forms, schedules, patient charts/files, and office supplies.
• Be able to seriously multi-task and willing to learn quickly.
• Computer Savvy (Working knowledge of Microsoft Office 360).
• Be professional, competent, detail-oriented and self-directed.
• Detail-oriented -- quality and precision-focused.
• Outcome-oriented -- results-focused with strong performance culture.
• People-oriented -- supportive and fairness-focused.

PHYSICAL DEMANDS

• Regularity: Sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms, and talk or hear.
• Occasionally: Stand, walk, stoop, kneel or crouch and lift and/or move up to 10 pounds.

WORK ENVIRONMENT

• The work environment is that of a substance abuse treatment milieu which may include:
• Exposure to clients infected with Hepatitis B, HIV, TB, or other Infectious Diseases.
• Business-related travel may be required.

QUALIFICATIONS

• High school or equivalency diploma: Required.
• Bachelor's degree: Preferred
• Certification: Certified Medical Technician Required