Medical-Surgical / OOS Department Manager

About the role

This position involves assessing, planning, directing, administering, teaching, and evaluating nursing care. The role includes managing a team, ensuring compliance with policies and procedures, and providing high-quality patient care.

Responsibilities

• Renders/monitors professional nursing care to patients as scheduled and as needed
• Reviews chart documentation for completion, including ordered tests
• Reviews Standard of Care
• Ensures staff rounds with physicians
• Interacts with physicians to promote communication and smooth transitions of information to nursing
• Makes administrative rounds twice a week and interacts with patients and families to answer questions, concerns, and provide assurance
• Investigates reports of patients who refuse care or treatment
• Completes monthly staffing summary to assure compliance with staffing
• Affords patients advocacy to ensure the maintenance of quality care
• Aids in coordinating care for patients, facilitating discharge planning, and patient education

Management Responsibilities

• Directly supervises Departmental personnel
• Completes the hiring process per policy
• Schedules/provides applicable training per department and Hospital specifications
• Maintains Departmental in-service/educational requirements
• Provides HR with in-service/educational requirements
• Adheres to the licensure/certification/registration policy
• Maintains employee completion of Hospital/Departmental orientation
• Fulfills the Hospital employee discipline policy
• Submits all employee payroll forms to payroll/HR as needed
• Attends all meetings in which assigned
• Knowledge of the Hospital/Departmental computer systems and able to train others on the system(s)
• Promotes teamwork to increase engagement of staff
• Delegates tasks to promote effective time management
• Networks to increase professional growth
• Manages conflict to increase employee satisfaction
• Develops/updates departmental strategic plan
• Recognizes the need to change and accepts it
• Actively seeks ways to reduce cost and conserve resources to approve efficiency
• Recognizes and rewards employee competence
• Performs annual evaluations/competencies within time frame set out in Hospital policy
• Motivates and supports staff
• Able to communicate clear performance expectations
• Demonstrates commitment to Hospital’s mission and values

Qualifications

• Minimum of an Associate Degree in Nursing, Bachelor Degree in Nursing preferred
• Two to four years of management experience required
• Current Registered Nurse (RN) Licensure in the State of Ohio
• CPR certification
• ACLS certification within 12 months of employment

Competencies

• Customer Service
• Interpersonal Skills
• Oral Communication
• Written Communication
• Teamwork
• Cost Consciousness
• Diversity
• Ethics
• Organizational Support
• Judgment
• Motivation
• Planning/Organizing
• Professionalism
• Quality
• Quantity
• Safety and Security
• Adaptability
• Attendance/Punctuality
• Initiative
• Innovation