Medical Support Technician Unit Clerk- Outpatient Clinic; $2,000 sign on bonus

About the role

This position involves answering scheduling telephones, scheduling, canceling, or rescheduling patient appointments, and assisting the Case Management Team in various office duties.

Responsibilities

• Answers scheduling telephones.
• Schedules, cancels or reschedules patient appointments using the Scheduling Guidelines or routes the calls to appropriate department or party in a professional manner.
• Affords support to the Case Management Team in various office duties as assigned.

Requirements

• Minimum Education: High School diploma or equivalent.
• Minimum Experience: One year experience in a position that requires dealing with the public preferred. Previous switchboard experience preferred. Working knowledge of medical terminology preferred.
• License, Certification, Registration: None required.
• Equipment/Tools: Computer, Multiline telephone system, copy/print/scan machine and other general office equipment.
• Specialized Knowledge and Skills: Able to communicate with easy medical terms for patients. Able to communicate effectively in English, both verbally and in writing. Yup'ik speaker preferred.

Qualifications

• Minimum Education: High School diploma or equivalent.
• Minimum Experience: One year experience in a position that requires dealing with the public preferred. Previous switchboard experience preferred. Working knowledge of medical terminology preferred.
• License, Certification, Registration: None required.
• Equipment/Tools: Computer, Multiline telephone system, copy/print/scan machine and other general office equipment.
• Specialized Knowledge and Skills: Able to communicate with easy medical terms for patients. Able to communicate effectively in English, both verbally and in writing. Yup'ik speaker preferred.

Skills

• Able to communicate with easy medical terms for patients.
• Able to communicate effectively in English, both verbally and in writing.
• Yup'ik speaker preferred.

Benefits

• Generous PTO – starting at 4.5 weeks per year, accrued over time
• Eleven paid holidays
• Comprehensive healthcare coverage
• Life and Disability Insurance
• Flexible Spending Account
• Retail plans
• Employee Wellness Center
• Plus More!

Additional Information

• ID: 18749
• Location: Bethel
• Department: Outpatient Clinics
• Employment Duration: 80 Full time
• Temporary Status: Not Applicable
• Hrs per Week: 40
• Min Hourly Pay: $23.37
• FLSA Status: Non-exempt