Medical Support Technician I

About the role

Answers scheduling telephones. Schedules, cancels or reschedules patient appointments using the Scheduling Guidelines or routes the calls to appropriate department or party in a professional manner. Facilitates the in-patient admit and discharge process. Assist nursing and medical staff with creating, maintaining, and completing patient medical records. Communicates patient care needs with other departments as assigned. Assists the Case Management Team in various office duties as assigned.

Responsibilities

• Schedules, cancels or reschedules patient appointments
• Facilitates the in-patient admit and discharge process
• Aid nursing and medical staff with creating, maintaining, and completing patient medical records
• Communicate patient care needs with other departments as assigned
• Aid the Case Management Team in various office duties as assigned

Requirements

• High School diploma or equivalent
• One year experience in a position that requires dealing with the public preferred
• Previous switchboard experience preferred
• Working knowledge of medical terminology preferred
• Computer, Multiline telephone system, copy/print/scan machine and other general office equipment
• Able to communicate with easy medical terms for patients
• Able to communicate effectively in English, both verbally and in writing
• Yup'ik speaker preferred

Qualifications

• High School diploma or equivalent
• One year experience in a position that requires dealing with the public preferred
• Previous switchboard experience preferred
• Working knowledge of medical terminology preferred
• Computer, Multiline telephone system, copy/print/scan machine and other general office equipment

Skills

• Communication skills
• Medical terminology knowledge
• Customer service skills
• Basic computer skills

Benefits

• Generous PTO – starting at 4.5 weeks per year, accrued over time
• Eleven paid holidays
• Comprehensive healthcare coverage
• Life and Disability Insurance
• Flexible Spending Account
• Retail plans
• Employee Wellness Center

Pay

Minimum Hourly Pay: $23.37

Schedule

Full time

Additional Information

ID: 18946
Location: Bethel
Department: Optometry
Employment Duration: 80 Full time
Temporary Status: Not Applicable
Hours per Week: 40
FLSA Status: Non-exempt
Yukon Kuskokwim Health Corporation is an Affirmative Action/Equal Opportunity Employer. All qualified individuals will receive consideration for employment without regard to race, ethnicity, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status and any other basis protected by law. Individuals with disabilities needing assistance in the recruitment process are encouraged to contact Human Resources directly. Under P.L. 93-638, preference is given to Alaska Native/American Indian applicants. For more information, please contact the YKHC Recruitment Department at YKHCRecruitment@YKHC.org or phone (907) 543-6060 and ask to speak with a recruiter. To view more positions available please visit YKHC Career Center (https://chu.tbe.taleo.net/chu01/ats/careers/v2/jobSearch?org=YKHC&cws=41)