Medical Supply Delivery and Installation Technician (Part Time)

Responsibilities

• Deliver medical equipment using company transit van (non-CDL) to hospital customer locations (primarily the home of the hospital patient), and notify delivery status.
• Show empathy and compassion for customers/patients in every situation.
• Load and unload packages and products from vehicles to the home.
• Perform minor technical installation and de-installation in the home, and will troubleshoot technology in the home as the customer requires.
• Maintain vehicles in proper working condition, proper cleanliness, minor maintenance tasks, and may perform minor roadside repairs.
• Utilize handheld tablets for navigation and reporting status changes and inventory updates.
• Hold self and associates accountable for conducting work in a safe manner, and assist in ensuring that depot personnel have safe, efficient equipment and vehicles to perform delivery functions and provide support for a culture that strives toward continuous improvement in operations and in Environmental, Health and Safety.
• Ensure quality service is provided to the customers and ensure prompt follow-through on customer correspondence, complaints and inquiries related to shipment of medical products and stock-on-hand.
• Conduct equipment cleaning procedures at the Depot as volume demands require on various durable medical equipment.
• Support and contribute in the development and implementation of innovative modifications to processes in order to improve the quality of service to our customers.
• Comply with vaccinations and background checks as required by the hospital customer.

Qualifications

• A high school diploma, GED or equivalent, or equivalent work experience, preferred.
• Must hold a valid driver's license and have a good driving record.
• Prior delivery driving experience a plus.
• Ability to lift containers weighing up to 75 pounds.
• Comfortable driving in all weather conditions during day or night hours.
• Ability to sit, stand, be mobile and operate a vehicle for extended periods of time.
• Strong customer service and communication skills.
• Flexibility to work various shifts or overtime as needed.
• Ability to use computers and tablets, and conduct minor technology installation and troubleshooting.
• Healthcare experience beneficial.
• Subject to customer requirements, vaccinations, including Influenza, MMR and Hepatitis B, or a legitimate accommodation, will be required.