Medical Supply Delivery and Installation Technician

Responsibilities

• Deliver medical equipment using company transit van (non-CDL) to hospital customer locations (primarily the home of the hospital patient), and notify delivery status
• Show empathy and compassion for customers/patients in every situation
• Load and unload packages and products from vehicles to the home
• Perform minor technical installation and de-installation in the home, and troubleshoot technology in the home as the customer requires
• Maintain vehicles in proper working condition, proper cleanliness, minor maintenance tasks, and may perform minor roadside repairs
• Utilize handheld tablets for navigation and reporting status changes and inventory updates
• Hold self and associates accountable for conducting work in a safe manner, and assist in ensuring that depot personnel have safe, efficient equipment and vehicles to perform delivery functions and provide support for a culture that strives toward continuous improvement in operations and in Environmental, Health and Safety
• Ensure quality service is provided to the customers and ensure prompt follow-through on customer correspondence, complaints and inquiries related to shipment of medical products and stock-on-hand
• Conduct equipment cleaning procedures at the Depot as volume demands require on various durable medical equipment
• Satisfy training and be responsible for Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities
• Support and contribute in the development and implementation of innovative modifications to processes in order to improve the quality of service to our customers

Qualifications

• A high school diploma, GED or equivalent, or equivalent work experience, preferred
• Must hold a valid driver's license and have a good driving record
• Prior delivery driving experience a plus
• Ability to lift containers weighing up to 75 pounds
• Comfortable driving in all weather conditions during day or night hours
• Ability to sit, stand, be mobile and operate a vehicle for extended periods of time
• Strong customer service and communication skills
• Flexibility to work various shifts or overtime as needed
• Ability to use computers and tablets, and conduct minor technology installation and troubleshooting
• Healthcare experience beneficial
• Subject to customer requirements, vaccinations (including Influenza, MMR and Hepatitis B) or a legitimate accommodation, will be required