Medical Supply Delivery and Installation Technician

Responsibilities

• Deliver medical equipment using company transit van (non-CDL) to hospital customer locations (primarily the home of the hospital patient), and notify delivery status.
• Show empathy and compassion for customers/patients in every situation.
• Load and unload packages and products from vehicles to the home.
• Perform minor technical installation and de-installation in the home, and will troubleshoot technology in the home as the customer requires.
• Maintain vehicles in proper working condition, proper cleanliness, minor maintenance tasks, and may perform minor roadside repairs.
• Utilize handheld tablets for navigation and reporting status changes and inventory updates.
• Hold self and associates accountable for conducting work in a safe manner, and assist in ensuring that depot personnel have safe, efficient equipment and vehicles to perform delivery functions and provide support for a culture that strives toward continuous improvement in operations and in Environmental, Health and Safety.
• Ensure quality service is provided to the customers and ensure prompt follow-through on customer correspondence, complaints and inquiries related to shipment of medical products and stock-on-hand.
• Conduct equipment cleaning procedures at the Depot as volume demands require on various durable medical equipment.
• Complete training and be responsible for Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities.
• Support and contribute in the development and implementation of innovative modifications to processes in order to improve the quality of service to our customers.

Qualifications

• A high school diploma, GED or equivalent, or equivalent work experience, preferred
• Must hold a valid driver's license and have a good driving record
• Prior delivery driving experience a plus
• Ability to lift containers weighing up to 75 pounds
• Comfortable driving in all weather conditions during day or night hours
• Ability to sit, stand, be mobile and operate a vehicle for extended periods of time
• Strong customer service and communication skills
• Flexibility to work various shifts or overtime as needed
• Ability to use computers and tablets, and conduct minor technology installation and troubleshooting
• Healthcare experience beneficial
• Subject to customer requirements, vaccinations, including Influenza, MMR and Hepatitis B, or a legitimate accommodation, will be required

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Schedule

Full-time, 40 hours per week

Pay

$20.00 per hour