Medical Supply Delivery and Installation Technician

New hire sign-on bonus: $1,500

Schedule

• 36 to 40 hours weekly
• 4 to 5 days per week, including at least 1 weekend day each week
• Shifts are scheduled in advance as often as possible across the Depot Team
• Opportunities to provide coverage beyond normally scheduled hours as available
• Shift hours can start as early as 7am and generally end between 7pm and 9pm on weekdays
• Shift hours can start as early as 8am and end between 6pm to 8pm on weekends and holidays (subject to changes as required by the hospital customer)

Location

11 Centennial Dr. Peabody, MA, 01960

Pay

Pay rate: $22.50 per hour

Benefits

• Medical, dental, and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

About the Role

Technological innovations are pushing the boundaries of home-based healthcare. A new business within Cardinal Health, Velocare™, is playing a leading role in this evolution by building critical infrastructure for the safe and effective delivery of hospital-at-home programs. Be part of an extraordinary startup team within a Fortune 20 healthcare company that is reshaping the way high-acuity care is delivered across the country.

Velocare relies on small-format facilities to operate our distributed supply chain solution. This role is responsible for performing and controlling a combination of manual and automated actions necessary for receiving, storage, and delivery of products to the customer location. Other functions performed include receiving, picking, packing, transporting (with fleet vehicle), deliveries, and inventory management tasks.

Responsibilities

• Deliver medical equipment using company transit van (non-CDL) to hospital customer locations (primarily the home of the hospital patient), and notify delivery status
• Show empathy and compassion for customers/patients in every situation
• Load and unload packages and products from vehicles to the home
• Perform minor technical installation and de-installation in the home, and troubleshoot technology in the home as the customer requires
• Maintain vehicles in proper working condition, proper cleanliness, minor maintenance tasks, and may perform minor roadside repairs
• Utilize handheld tablets for navigation and reporting status changes and inventory updates
• Hold self and associates accountable for conducting work in a safe manner
• Assist in ensuring that depot personnel have safe, efficient equipment and vehicles to perform delivery functions
• Support a culture that strives toward continuous improvement in operations and in Environmental, Health, and Safety
• Ensure quality service is provided to the customers and ensure prompt follow-through on customer correspondence, complaints, and inquiries related to shipment of medical products and stock-on-hand
• Conduct equipment cleaning procedures at the Depot as volume demands require on various durable medical equipment
• Satisfactorily complete training and be responsible for Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State, and local authorities
• Support and contribute to the development and implementation of innovative modifications to processes to improve the quality of service to customers
• Comply with vaccinations and background checks as required by the hospital customer

Requirements

• High school diploma, GED or equivalent, or equivalent work experience (preferred)
• Must hold a valid driver's license and have a good driving record
• Prior delivery driving experience (a plus)
• Ability to lift containers weighing up to 75 pounds
• Comfortable driving in all weather conditions during day or night hours
• Ability to sit, stand, be mobile, and operate a vehicle for extended periods of time
• Strong customer service and communication skills
• Flexibility to work various shifts or overtime as needed
• Ability to use computers and tablets, and conduct minor technology installation and troubleshooting
• Healthcare experience (beneficial)
• Subject to customer requirements, vaccinations (including Influenza, MMR, and Hepatitis B) or a legitimate accommodation, will be required

What is Expected at This Level

• Applies acquired knowledge and skills to complete standard tasks
• Readily learns and applies new information and methods to work in assigned area
• Maintains appropriate licenses, training, vaccinations, and certifications
• Works on routine assignments that require some problem resolution
• Works within clearly defined standard operating procedures and/or scientific methods
• Adheres to all quality guidelines
• Works under moderate degree of supervision
• Work typically involves regular review of output by work lead or supervisor
• Refers complex unusual problems to supervisor
• Assumes the best in teammates and is a team player in the depot environment