Medical Staff Scheduler

Job Summary

This support staff will work to ensure continuous, compliant, and efficient provider and APC coverage across Sheridan Memorial Hospital (SMH) Hospitalist, Emergency Department, Radiology, and Anesthesiology services while balancing patient care needs, contracts, and provider satisfaction. This person will support the Chief Medical Officer (CMO) and report to the Medical Staff Services Manager.

Essential Job Functions

• Employ a standardized method of communication with providers to notify, create and implement monthly coverage schedules at least 60–90 days out.
• Maintain call after-hours phone service, as well as, loading schedules electronically in our approved communication system (i.e. Clarus) to ensure all calls are transferred appropriately.
• Collaborate with Medical Staff services to ensure coverage aligned with locums for uncovered shifts, scheduling housing and orientation schedules.
• Distribute / publish schedules to appropriate electronic venues and scheduling databases (ie Qgenda).
• Responsible for completing time cards for providers or collaborating with managers of clinics with hybrid providers to complete time cards, ensuring all updates are communicated timely and accurately to downstream users (accountants, payroll, etc).
• Care for contingency and gap coverage to ensure appropriate back-up plans for illness or unexpected census spikes with applicable schedules.
• Manage PTO, CME (Continuing Medical Education), and Leave (FMLA, personal, etc) time tracking.
• Ensure schedules comply with Provider contracts, including shift minimums & call expectations, while balancing coverage gaps and credentialing limitations.
• Act as a liaison between physicians/APCs, managers, CMO, and medical staff team as necessary.

POSITION QUALIFICATIONS

• High School graduate or equivalent, required.
• Experience with scheduling, preferred.
• Previous exposure to healthcare in a hospital or clinic setting, preferred.

Additional Skills

• Ability to read, write and communicate effectively in English.
• Strong Analytical Thinking skills.
• Efficient computer knowledge and experience with Microsoft products such as Word, Excel, Outlook, etc.
• Attention to detail.
• Able to multitask and prioritize work.
• Ability to communicate clearly, establishing cooperative relationships with providers, peers, management and stakeholders both internal and external to the organization.
• Understand and respond to others’ needs and priorities.
• Excellent organizational skills to set priorities.

Specific Demands Not Listed

• Pre-employment drug and alcohol screening is required.

EEO Information

Sheridan Memorial Hospital is an equal opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability or protected veteran status. If you would like more information about your EEO rights as an applicant under the law, please click here.