Medical Staff Credentialing Assistant

About the role

This position provides support to the Medical Staff Service Department's functions relating to credentialing and administrative processes applicable to the organized medical staff.

Core duties and responsibilities

• Affords assistance in maintaining accurate up-to-date credentials files for all medical staff and allied health staff members.
• Processes requests for medical staff and allied health staff application packets in an appropriate manner.
• Affords assistance in processing initial applications by preparing correspondence to obtain primary source verification of all applicant information.
• Affords assistance in receiving incoming correspondence pertinent to credentialing and conducting initial review of information to determine if information obtained is complete.
• Affords assistance in processing requests from outside parties such as other hospitals or managed care entities to provide certification of medical staff members' current or previous affiliations.
• Affords assistance in computerized data as it relates to the medical staff credentialing function, working closely with the pertinent hospital department.
• Affords assistance in producing agendas, meeting materials and minutes for medical staff department, committee and peer review meetings as necessary.
• Affords assistance in scheduling classrooms and food service for monthly medical staff meetings as necessary.
• Affords assistance in maintaining attendance records for all medical staff meetings and continuing education conferences and producing statistical reports as necessary.
• Affords assistance in producing monthly on-call schedules for all medical staff specialties with on-call responsibilities.
• Affords assistance in the preparation of administrative reports, medical staff rosters, statistical reports, etc. as necessary.
• Affords assistance in arranging orientation for new medical staff and allied health members.
• Affords assistance in maintaining filing of credentialing information, general correspondence, etc. in an accurate and timely manner.
• Maintains a high level of confidentiality in all aspects of the position.
• Affords assistance in ordering and maintaining inventory of appropriate office supplies as necessary.
• Affords assistance as a receptionist for the department in a professional and courteous manner.
• Performs other administrative or clerical duties as requested by the Medical Staff Coordinator.

Physical requirements

• Walking, standing, stooping, kneeling, reaching, pulling, pushing, lifting, carrying, and grasping are necessary body movements utilized in performing duties.
• Must be able to read and write legibly in English.
• Hearing within normal range is required.

Skills and abilities

• Must have the ability to perform concentrated and complex mental activity with frequent involvement in complex and highly confidential situations.
• Must have the ability to work successfully under highly stressful conditions and must be capable of adapting to varying workloads on a constant basis.
• Must have the ability to make sound, independent judgements, and also be able to collaborate with members of the medical staff, medical staff leaders, and other members of the hospital team in an appropriate manner.
• Must have effective reading and comprehension skills.
• Must have strong communication skills, written and oral.