Medical Secretary - Derm - Garden City

About the role

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center dedicated to providing sophisticated diagnostic and therapeutic care in various specialties. As part of NYU Langone Health, we value equity, inclusion, and individual contributions.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Reviews appointment confirmation responses and manages waitlists.
• Communicates to patients on upcoming scheduled visits, including instructions, preparation, and forms.
• Obtains authorizations for services as needed.
• Answers calls and takes messages.
• Handles faxes and mail.
• Prepares standard letters and forms as needed.
• Supports patient access activities.
• Answers phones and screens incoming calls.
• Maintains cooperative and professional relationships with physicians, nurses, and office staff.
• Exercises skill in prioritizing assignments.
• Communicates with patients to ensure understanding and patient satisfaction.
• Collaborates with other NYU Langone sites to ensure seamless continuation of care.
• Remains current on latest best practices, policies, and protocols.
• Maintains cleanliness of both personal and patient space, including waiting areas and restocks supplies as needed.
• Communicates with patients regarding status of referrals and/or authorization.
• Assists with the completion of special projects, reports, and activities.

Qualifications

To qualify, you must have a High School diploma and one year of prior physician practice experience or the equivalent combination of education and experience. You must also have written and oral communication skills, excellent organizational skills, exceptional attention to detail, and proficiency in Microsoft Office and EHR (EPIC preferred).

Skills

Intermediate knowledge of computer-based scheduling, appointment programs, or EPIC EHR system is preferred.

Benefits

NYU Langone Hospital—Long Island offers a comprehensive benefits and wellness package, including financial security benefits, a generous time-off program, and employee resources groups for peer support. Additionally, all employees have access to a holistic employee wellness program focusing on physical, mental, nutritional, sleep, social, financial, and preventive care.

Pay

The salary range for the role is $56,873.24 - $56,873.25 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need.

Schedule

The schedule for this position is typically full-time.