Clinical Secretary Dermatology
Akron Children's · Akron, OH · 2 mo ago
AdministrativeInternship
Schedule
Full-time, 40 hours per week. Monday through Friday, 8:00 AM to 4:30 PM. Onsite.
Responsibilities
- Schedules and receives patients/families for all department services (appointments, testing, procedures, etc.).
- Answers and routes telephone calls from within or outside of the organization.
- Types reports, letters, and dictation; performs Xeroxing, faxing, and data entry into various applications.
- Coordinates office procedures and efficient operations of the department.
- Communicates effectively via personal contact, phone, and in writing with patients/families, hospital staff, community professionals, insurance companies, etc.
- Accurately uses all Microsoft applications necessary for reports, letters, forms, etc.
- May assist with timekeeping and tracking of staff requirements (annual education, performance evaluations, onboarding checklists, orientation, etc.).
- Maintains office supplies.
- Assists with project work.
- Participates in cross-coverage efforts with other secretaries/departments as directed.
- Other duties as assigned.
Requirements
- High School diploma or equivalent required.
- Minimum of one (1) year of experience in secretarial duties (answers and routes phone calls, typing, data entry, etc.).
- Medical field and/or clinical setting with clinical/medical terminology experience preferred.
Skills
- Proficient secretarial skills.
- Strong communication (verbal and written), interpersonal, and organizational skills.
- Must have telephone skills.
- Experience with Microsoft applications preferred.
- Ability to work under stressful conditions in an appropriate manner and independently with minimal supervision.
- Maintains confidential information.