Medical Scheduler Job

Responsibilities

• Enter patient data, patient scheduling, and payment collection in an EMR system.
• Project a warm, enthusiastic, and friendly demeanor with clients and team members.
• Effectively communicate with others.
• Use basic computer skills including email navigation and downloading/uploading files.
• Familiarity with principles of Excel; use Word and Instant Messenger.
• Detail oriented; complete data entry quickly and precisely.
• Data collection; conducts insurance verification.
• Routinely route incoming office communication to the right place: phone, email, fax, mail.
• Intake for New Patients. Receive Initial Evaluations and follow-ups to be scheduled via fax, email, external marketing requests, phone, and live.
• Schedule full plans of care after Initial Evaluations.
• Collect co-pays, deductibles, and other over-the-october payments at the time of visit.
• Tracks referral sources of patients and conversion of referrals into appointments.
• Contact the client’s insurance company for verification of insurance benefits and to understand the requirements needed for coverage of physical therapy visits.
• Performs other miscellaneous administrative tasks as directed.

Qualifications

• High school diploma or GED.
• Must be authorized to work in the U.S.
• Self-motivated with the ability to proactively and independently handle complex scheduling.
• Handles task through to completion.
• Comfortable with handling medical reimbursements/billing process.
• Able to multitask, including assisting patients, and making phone calls to insurance companies to verify insurance benefits for clients.
• Listen, speak, and write to team members and patients clearly and concisely.
• Genuinely empathetic and caring towards patients.
• Honest, speak your mind, and own it, even when controversial. You call out actions inconsistent with our values.