Medical Scheduler

Responsibilities

• Scheduling various medical appointments, including on-site clinic visits and off-site specialist appointments, as recommended by medical staff
• Maintaining accurate and confidential medical records, including entering consultation requests into the system and managing patient information
• Effectively communicating with healthcare staff, patients, and other relevant parties regarding appointments, scheduling changes, and other medical information
• Adhering to all relevant security protocols, confidentiality standards, and HIPAA regulations
• Utilizing computer systems for scheduling, data entry, and report generation, often handling large volumes of data
• Additional duties and specific projects as assigned

Qualifications

• Must have a high school diploma or GED certificate
• Prior training in a medical office setting scheduling medical appointments and working with medical records, strongly preferred
• A working knowledge of medical terminology and various types of medical specialties
• Experience utilizing computer systems for scheduling, data entry, and report generation, often handling large volumes of data
• Proficiency in Microsoft Suite
• Must possess strong written communication and verbal skills
• Demonstrate skills in accuracy and multi-tasking with a strong attention to detail and a commitment to customer service throughout the scheduling and claims process
• Demonstrate a high comfort level in working with large volumes of data
• Maintain confidentiality when managing medical records, patient data and NaphCare processes
• Must have the ability to maintain confidentiality of all proprietary and/or confidential information and integrity, professionalism and ability to adhere to a Code of Conduct and comply with all facility(s) correctional healthcare policies, procedures, and legal requirements
• Must pass the facility’s criminal background check and drug screening