Medical Records Technician

Job Summary

The Health Information Management (HIM) Technician plays a crucial role in ensuring the integrity of the Center's electronic medical record and associated paper files. They are responsible for maintaining the completeness, accuracy, and timeliness of the clinical record, managing the flow of information, and handling requests for records from external parties.

Typical Working Conditions

The position involves working in an office environment with shared space with other department staff members. It requires sitting for extended periods, using computer and office equipment, and maintaining quality lighting.

Job Duties

• Responsible for scanning/filing all Center related medical record documents.
• Sorts and scans record materials in a timely manner into EMR.
• Maintains a 97% accuracy rate when scanning documents.
• Retrieves medical record information from internal and external health care providers.
• Copies, scans, indexes, and uploads medical records into an EMR database.
• Examines documents and determines proper placement within the paper or electronic record.
• Ensures the medical record is organized, accurate, and complete.
• Understands HIPAA and Confidentiality rules.
• Safeguards patient records and ensures compliance with HIPAA, Title 33, and 42 CFR Part 2 standards.
• Maintains confidentiality and security of all protected health information.
• Performs quality checks on all work to assure accuracy of the Authorization to Release Information and confidentiality.
• Maintains working knowledge of Center related policies and procedures.
• Provides coverage as requested by supervisor.
• Maintains a neat, clean, and professional personal appearance.
• Arrives to work at scheduled time without tardiness.
• Adheres to the Center's accrediting body standards.

Compensation

The starting salary for this position is approximately $16.77/hr based on relevant experience and education.

Schedule

The required schedule for this position is Monday through Friday 8:00 am to 5:00 pm. Hours outside of normal business hours may be required periodically if job duties necessitate. Flexibility with the schedule will be considered for special circumstances. In-person daily attendance is essential for this position.

Qualifications

• HS diploma/GED required; preferred AA/AS or equivalent job-related experience.
• Minimum of one years related experience preferred.
• Knowledge of healthcare records management, strong understanding of health information concepts, and practice experience preferred.
• Good interpersonal, communication, telephone, customer service, time management, and decision-making skills essential.
• Understanding of legal medical record requirements (consents, conservatorships, guardianships, etc.) preferred.
• Basic understanding of HIPAA, Title 33, and CFR 42 Part 2 preferred.
• Strong computer skills essential.
• Must be able to operate computer equipment and be proficient in Microsoft software products for office productivity, including Word, Excel, and Outlook.
• Must have excellent time management skills, be highly organized, self-motivated.
• Mental ability to conduct on-going interpersonal interactions, analyze and solve problems essential.
• Able to participate in team development and team-oriented processes.

Physical Requirements

Physical requirements include, but are not limited to, lifting up to 50 pounds and the ability to remove and place items from all levels of shelving. Sensory requirements include normal/corrected vision to allow reading of handwritten and/or typed information for filing and retrieving of medical records. Normal/aided hearing in order to hear and/or recognize soft tones and ring tones. Must be able to speak clearly in order to communicate effectively with others when using telephone and face to face interactions. Additional physical requirements include manual dexterity in order to operate the following office equipment: telephone, computer, copy/fax/printer and scanner. Ability to sit or stand for extended periods of time.

Location

Knoxville, Tennessee