Medical Records Technician

About the role

TekPro Support Services, LLC (TSS) is a professional solutions contracting and consulting firm supporting several military installations and federal agencies across the nation. TSS is seeking Medical Records Technicians to support the Vermont Army National Guard’s Non-Clinical Case Management program in Camp Johnson, VT.

Responsibilities

• Records Management & Documentation
• Maintain and manage medical records in accordance with AR 40-66 and contract requirements
• Ensure all documentation is complete, accurate, and audit-ready
• Scan, upload, index, and file medical records into MEDCHART and related systems
• Maintain both electronic and hard copy records as required
• Data Entry & System Support
• Enter and update case information in Government-provided systems
• Upload medical documents into Health Readiness Record (HRR) systems
• Verify and validate uploaded documentation for completeness and accuracy
• Support timely updates to ensure compliance with performance timelines
• Case Management Support
• Provide administrative and documentation support to RN Case Managers
• Auxiliary in preparing case files for review, MEB/PEB boards, and readiness events
• Track missing or incomplete documentation and follow up as needed
• Operational & Surge Support
• Support Soldier Readiness Processing (SRP) and mobilization events
• Auxiliary during high-volume workload periods and surge operations
• Quality & Compliance
• Ensure compliance with HIPAA, Privacy Act, and DoD data protection requirements
• Support quality control processes by maintaining standardized documentation practices
• Auxiliary in audits, inspections, and record verification activities
• Compliance, Security & Training
• Maintain eligibility for CAC issuance and Tier 1 background investigation
• Complete required security and compliance training (AT Level I, iWATCH, OPSEC, IA Training, ATCTS)
• Protect all PII/PHI in accordance with Federal and DoD requirements

Requirements

• High School Diploma or equivalent (GED)
• Minimum of one (1) year of experience in medical records management or medical administration
• U.S. Citizenship
• Ability to obtain a Tier 1 background investigation and CAC
• Ability to meet installation access and training requirements

Nice to Have

• Experience in military or government medical environments
• Familiarity with MEDCHART, MEDPROS, AHLTA, or MHS GENESIS
• Experience supporting documentation audits or quality control processes

Work Environment

• Primary duty location: Green Mountain Armory, Camp Johnson, Colchester, VT
• Standard schedule: Monday–Friday, 0730–1630
• Required support for weekend and mobilization readiness events

What We Offer

• Paid holidays
• Paid time off including sick and vacation leave
• Medical, dental, and vision insurance
• Flexible spending accounts
• Short and long term disability
• Company paid life insurance
• 401(k) with a company match and discretionary profit sharing
• Tuition reimbursement