Medical Records Technician

About the role

We are seeking a Medical Records Technician who can interact comfortably with both direct and candid physicians as well as easier going personality types. You must be able to multi-task with a sense of purpose and urgency, thrive in a collaborative team environment, and bring the highest standards of integrity and professionalism to your work.

Responsibilities

• Maintains a high level of professionalism on the job and projects this professionalism to all team members, including the Board, parents/patients, partners, and stakeholders.
• Creates and maintains good working relationships with organizational leaders and team members.
• Builds relationships that support current patient needs and future growth.
• Checks emails and responds appropriately.
• Participates in mandatory training.
• Creates and maintains a gossip-free environment.
• Maintains a clean and safe working environment.
• Strives to achieve the Organization’s vision and mission statements via the Accountability Creed.
• Uses a variety of concepts, practices, policies, and procedures to organize a hybrid medical records system (electronic and paper).
• Processes all requests for medical records, ensuring proper records release documentation is on file, and uses electronic methods to securely transmit patient medical records while adhering to HIPAA and organization policies.
• Performs scanning, filing, mailing, and retrieval of medical records from the clinic and local facilities/hospitals.
• Maintains the electronic health records incoming fax queue, processes and disseminates documentation, and manages the patient invitation process for the patient portal.
• Prepares patient charts for upcoming appointments and comprehensive clinics, follows up on outstanding documents and orders placed by providers, and manages and processes system-queued tasks generated from provider note sign-off.
• Checks telephone messages and electronic health records inboxes for pending messages throughout the day and responds within one (1) hour.
• Purges patient charts per policy or transfers them to offsite storage.
• Performs other duties as assigned.

Requirements

• High school diploma or GED
• 0-2 years of related experience

Skills

• Ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Read and write (legibly)
• Understand and follow written and oral instructions and directions

Benefits

This is a non-exempt hourly position offering one of the broadest and most comprehensive benefit packages available in the field of healthcare.

Pay

Competitive compensation package.

Schedule

Monday-Friday, 8:30am - 5:00pm