Medical Records Specialist - Home Health

Position Summary

The Medical Records Specialist is responsible for managing incoming and outgoing medical records and supporting communication with referral sources, physicians, and internal departments.

Key Responsibilities

• Process daily clinical record functions in a timely and accurate manner.
• Maintain and organize patient medical records in accordance with agency policies and regulatory requirements.
• Work closely with Billing, Accounting, Clinical, and Operations teams to obtain required documentation.
• Follow up with physicians, referral sources, and healthcare providers regarding missing or incomplete documentation.
• Monitor outstanding documentation and escalate concerns to leadership when appropriate.
• Ensure compliance with all applicable federal, state, and agency medical record requirements.
• Aid with document management, filing, scanning, and electronic record maintenance.
• Maintain confidentiality and safeguard protected health information (HIPAA).
• Build and maintain professional relationships with physicians, referral sources, and internal team members.
• Support the Manager/Administrator with operational needs and communicate concerns that may impact workflow or compliance.

Qualifications

• Minimum of one (1) year of administrative experience in a professional office environment; healthcare experience preferred.
• Previous home health or medical records experience is strongly preferred.
• Typing proficiency of at least 45 words per minute.
• Proficiency with Microsoft Office and electronic document management systems.
• Strong organizational skills with exceptional attention to detail.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Excellent written and verbal communication skills.
• Knowledge of medical terminology and healthcare documentation preferred.
• Strong customer service mindset with the ability to work collaboratively across departments.
• Ability to maintain confidentiality and handle sensitive information professionally.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability
• Paid Time Off (PTO)
• Paid Holidays
• Continuing Education and Tuition Assistance
• Employee Referral Bonus Program

About Us

At San Diego Home Health, our mission is to provide compassionate, patient-centered home health services that empower individuals to achieve their highest level of independence. Through evidence-based care, collaboration, and a commitment to excellence, we help improve the lives of the patients and families we serve.