Medical Records Representative

About the role

At OrthoArizona, we’re bringing the best together. Our organization was created to help serve ALL orthopedic and sports medicine needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers. Our mission is to provide excellent, compassionate care to our patients, their families, and visitors.

Responsibilities

• Transmit, retrieve, route, mail, fax patient records as required.
• Rout, deliver, and import all external records and correspondence.
• Review all medical record requests for accuracy and provides requested information.
• Work with all departments for proper routing of documents.
• Follow medical record policies and procedures.
• Work as liaison between patients and HIPAA officer as needed.
• Process mail daily and distributes it to appropriate departments.
• Aid in training and orienting of new staff.
• All other duties as assigned.

Qualifications

• Knowledge of Health Information Management Systems.
• Working knowledge of computer programs.
• Excellent written and verbal communication skills.
• Complete and maintain compliance training.
• Understand/Perform training on practice management software.
• Understand all Standard Operating Procedures.
• Working knowledge of HIPAA and PHI.

Minimum Qualifications

• A High School diploma or GED.
• One year of experience in a medical office.

Full Time Benefits

• Robust paid time off package including, sick time, holidays, & paid time off!
• Medical with multiple different plan options.
• Health Savings account + company contributions.
• Dental & Vision Insurance.
• 401(k).
• Pet Discount Plan.
• ID Theft Protection & Legal Assistance.