Medical Representative

This posting is for a contract assignment and is not a full-time employment opportunity with Amazon. Candidates selected for roles will be employed as contract workers through Amazon’s approved 3rd party Direct Source provider for the duration of the specified project and will not be an employee of Amazon.

About the role

The Amazon Workplace Health & Safety (WHS) team is deeply committed to the safety and well-being of our people. WHS sets the strategic direction to provide resources, best practices, and safe environments to proactively manage the health and well-being of our workforce.

To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join the team. In this position, you will work closely with the WHS site manager, WHS specialist, and occasionally the Injury Prevention Specialist (IPS). This includes attending weekly associate safety committee meetings, greeting all new hires for the site, and daily one-on-one interaction. The OMR will also participate in weekly case management review meetings as necessary.

As an OMR, you will independently assess and administer first aid, offer guidance to Amazon Associates (AAs) on both occupational and non-occupational injuries or illnesses, and refer care to outside medical providers as needed. You will learn about OSHA regulations, risk, and analysis while functioning as part of the larger onsite team to assist with all first aid needs and support safety operations.

Responsibilities

• Provide first aid support and make referrals to outside medical providers as necessary.
• Minimize the AA risk of injury through awareness, education, and proactive engagement.
• Maintain all records of care provided to AAs.
• Coordinate and maintain the workers’ compensation and return-to-work programs for AAs with work-related injuries.
• Provide daily activity logs and end-of-shift reports.
• Engage with AAs and leadership on the operations floor to provide coaching regarding observed at-risk work habits.
• Maintain a clean working environment and ensure appropriate medical supply inventory.
• Participate in training and certification to facilitate first aid, CPR, and AED certification classes.
• Maintain all first aid, CPR, and AED credentials.
• Work flexible shifts, which could include days, nights, holidays, and/or weekends.
• Assist with random saliva drug testing protocols.
• Maintain effective care delivery in emergencies and assist emergency response at the site.

Additional Job Elements

• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies.
• Work in an environment subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

For those without an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, it must be obtained within 3 weeks of the start date.

Requirements

• High School diploma or equivalent.
• Current valid Basic Life Support (BLS) certification by an approved emergency cardiac care (ECC) provider.
• Must have one of the following:
  • Current valid Emergency Medical Technician (EMT) certification from the Department of Health or the National Registry of Emergency Medical Technicians (NREMT).
  • Current valid Paramedic Certification from the Department of Health or the National Registry of Emergency Medical Technicians (NREMT).

Preferred Qualifications

• Certified to teach first aid, CPR, and AED training from the American Heart Association or American Red Cross.
• Proficient in Microsoft Office.
• Experience with an industrial wellness program.
• Experience managing musculoskeletal disorders, ergonomics, and coaching on body mechanics.
• Demonstrated work experience with OSHA regulations and Workers Compensation.
• Proficient in digital record keeping.