Medical Records Coordinator

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients, and their families deserve care delivered with Compassion, Accountability, Respect, Excellence, and Service (CARES), Mission Healthcare’s core values.

Responsibilities

• Process medical records email, fax line, and phone calls.
• Process Additional Documentation Request (ADR) received from CMS and Private Insurances.
• Analyze and troubleshoot all issues with internal EMR systems pertaining to clinical processing of visits, documents, data, billing, and other issues as needed.
• Create best-practice processes for EMR systems.
• Build and maintain strong relationships with office and field staff.
• Conduct business in a manner that displays a high level of confidentiality and integrity at all times.

Qualifications

• Minimum of two (2) years’ experience in a Home Health or Hospice setting.
• Minimum of one (1) year experience using HCHB to perform operations relating to the Home Health and Hospice Business model.
• Understanding of HIPAA’s compliance rules and regulations.
• Understanding of CMS guidelines.
• Excellent verbal and written communication skills are necessary to explain complex and/or confidential information and communicate with all levels of management.
• Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
• Demonstrated ability to work effectively in a team.

Benefits

Benefits Available To All Benefit-Eligible Employees:

• 401(k) retirement savings plan
• Mileage reimbursement
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Tuition Reimbursement

Additional Benefits for Employees Regularly Scheduled 30+ Hours per Week:

• Medical, dental, and vision insurance
• Flexible Spending & Health Savings Accounts
• Disability, life, and AD&D insurance
• Pet insurance

Pay

$22-$25/hr (depending on experience)

Schedule

Mon-Fri 8am-5pm