Medical Records Coordinator

Job Summary

Reserve Care is a hospice, palliative, and grief support provider committed to delivering expert care and support during life's most important moments. We seek individuals who share our values of compassion, excellence, equality, integrity, and stewardship.

What You Will Do

• Prepares and maintains medical charts/records, forms and other related documents
• Reviews and compiles newly opened and ongoing cases for completeness and accuracy
• Obtains information required to complete opening process
• Maintains specific information from medical records/charts for quality improvement and billing purposes
• Safeguards confidentiality of the medical charts/records and complies with all state and federal laws pertaining to medical records
• Copies and distributes status change, intake change and other requisite forms as required by agency standards
• Prepares and mails and/or faxes as required, correspondence for newly opened cases, recertification correspondence and telephone orders to attending physicians
• Itemizes and files clinical charts according to status of patient
• Assists with care conference preparation according to the support secretary practice and procedure manual
• Answers telephone calls and handles requests for information
• Prepares and processes letters, memoranda, reports and other documents as assigned
• Attends support staff meetings
• Stocks and orders routine and special order items
• Performs general office work as assigned

Success Capabilities

• High School Diploma or equivalent
• Experience in an administrative setting, particularly in clinical records/medical records management, beneficial
• Knowledge of medical terminology
• Knowledge of the principles and practices of health information records management
• Ability to maintain accurate records and files
• Ability to review work for completeness and accuracy
• Ability to communicate effectively, orally and in writing
• Ability to establish and maintain effective working relationships with others
• Ability to set workload priorities and meet established deadlines
• Ability to maintain confidential information
• Proficient in word processing, spreadsheet and database software, and in the use of general office equipment

Details

• Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits and Corporate Discounts
• Tuition Assistance
• Non-exempt role
• Protocols in place for wellbeing during COVID-19
• Conditions Of Employment: Compliance to Annual Flu Shot/Covid Policy or ability to provide exemption documentation
• Able to provide proof of eligibility to work in the United States
• High level of integrity, ethics and professionalism

Physical Requirements And Working Conditions

• This position requires the duties be completed in both office-type settings and patient care settings
• May include making visits to a variety of home environments with prolonged telephone or computer use at times
• Could require the exertion of up to 20 pounds of force occasionally; work requires sitting, stooping, bending, kneeling, reaching, standing, fingering, grasping and repetitive motions
• Vocal communication; hearing, and visual acuity
• This position has the potential to be exposed to environmental elements, internal and external, such as infectious disease, bloodborne pathogens, and chemicals and/or chemical fumes, (pet dander and/or exposure to allergens) and adverse effects of inclement weather that may occur as well as potentially difficult patient and family situations