Medical Records Coordinator

About the role

The Medical Record Coordinator at Kellis Eye & Laser Center supports the practice by managing and maintaining patient medical records. This includes processing paper and electronic records, scanning documents, assisting with administrative tasks, and ensuring patient confidentiality.

Responsibilities

• Process medical records (paper and electronic)
• Organize, file, and retrieve patient medical records
• Scan medical documents including diagnostic testing, patient exam notes, external medical correspondence, and medical records requests
• Aid the surgery scheduler with administrative tasks, paperwork, and phone calls
• Cover front desk and other administrative duties as assigned
• Maintain patient confidentiality
• Prepare and process the release of internal medical records in compliance with HIPAA, state, and federal regulations
• Receive and forward incoming correspondence to appropriate departments or staff
• Screen and coordinate telephone calls from patients and healthcare providers
• Assist with obtaining histories and physicals for surgeries
• Auxiliary support for scheduling minor surgical procedures
• Prepare charge tickets and operative notes
• Scan internal medical records as needed

Requirements

• High School Diploma or Equivalent
• One year experience in medical clerical position or related customer service position
• Excellent interpersonal skills
• Ability to interact with patients, visitors, and co-workers

Qualifications

• Knowledge of medical record control, access, and storage
• Understanding of HIPAA, state, and federal regulations

Skills

• Strong organizational skills
• Attention to detail
• Effective communication skills
• Basic computer skills, including Microsoft Office

Benefits

• Medical/Dental/Vision
• 401(k) with match
• HSA/FSA
• Telemedicine
• Generous PTO Package

Pay

Competitive salary commensurate with experience

Schedule

Full-time position

Benefits

• Employee Discounts and Perks
• Employee Assistance Program
• Group Life/AD&D
• Short Term Disability Insurance
• Long Term Disability Insurance

Company Information

Kellis Eye & Laser Center has been serving Chardon, OH, and the surrounding area since 1994. We are committed to providing exceptional vision care through the latest advancements in eye care technology. We are proud to be an equal opportunity employer and offer a supportive work environment.