Medical Records & Billing Administrator

1. About Our Client:The organization operates in the healthcare sector, addressing the challenge of opioid use disorder (OUD). It provides access to FDA-approved medication and clinical care through a telehealth platform, focusing on discreet, convenient, and affordable treatment. The team includes physicians, scientists, entrepreneurs, researchers, and advisors, working to improve OUD treatment across 14 states with nearly six years of experience. 2. About the Opportunity:The Medical Records & Billing Administrator plays a key role in managing medical records requests, payer communications, and billing-related activities. This position supports timely compliance with payer and regulatory requirements and contributes to the effectiveness of the Revenue Operations team's audit and billing functions. 3. Responsibilities:• Process medical records requests with accuracy and timeliness• Manage incoming payer mail and respond to urgent requests• Handle billing refunds, payer reconsiderations, and manual claim processing• Support audit documentation and record retrieval• Identify inefficiencies in medical records and billing workflows• Assist other billing team tasks as needed 4. Requirements:• High school diploma or equivalent required; associate degree or relevant certification preferred• 1–2+ years of experience in medical records, healthcare billing, or related administrative roles preferred• Familiarity with payer processes, medical billing terminology, and claims workflows is a plus• Strong attention to detail and ability to work independently under deadlines• Effective written and verbal communication skills• Knowledge of HIPAA compliance and confidentiality standards• Ability to work remotely with reliable internet and a private workspace suitable for confidential information 5. Pay Range and Compensation Package:• Compensation range: $50,000 USD 6.Benefits:• Medical, vision, and health insurance (many plans fully covered for employees)• Starting PTO of 20 days, increasing with tenure• Ten company holidays• Work From Home Stipend• 401(k) contribution platform• Additional benefits including life insurance, disability coverage, financial wellness, and virtual primary care Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.