Medical Record Technician (2112) – Department of Public Health - H00188

About the role

The San Francisco Department of Public Health seeks a Medical Record Technician to assist in analyzing, coding, and compiling medical records. This position also involves supervising clerical staff, serving as a liaison with medical health care providers, and managing complex eFaxes workflow.

Responsibilities

• Assists in training and mentoring of assigned clerical personnel.
• Makes periodic reviews of the quality and quantity of work performed; assists in workflow development; assists in developing production standards to meet departmental goals; conducts in-service training.
• Serves as a liaison with medical health care providers, managers, and requestors by communicating medical records information in a timely manner; providing orientation and/or responses to medical record functions, procedures, and responsibilities; attending meetings as needed; resolving problems as encountered and promoting understanding and cooperation with medical record users.
• Analyzes medical record deficiencies in accordance with Information Management Standards mandated by JCAHO/Title 22 by scanning the records for appropriate signatures, medical entries, inclusion of proper forms and reports, and special audit requests to ensure a complete and concise legal document, timely assignment, and tracking of physician documentation deficiencies.
• Manages complex eFaxes workflow.
• Codes diseases and medical operations using an encoder and required EHR by using ICD-10-CM, ICD-10-PCS, and CPT as required by the Center for MediCare and MediCaid Services, American Medical Association, State of California, the Joint Commission on the Accreditation of Hospitals Organization, and Title 22 Standards in order to provide information for billing, data, research and retrieval of patients’ records by diagnosis and procedures performed.
• Processes medical records of patients by assembling, analyzing, coding, and checking for compliance with established policy on nomenclature and procedures; files charts and assists in the revision of files.
• Abstracts information from medical records for statistical indexing and for the preparation of summary reports to official agencies requesting medical information on patients.
• Affords assistance to medical staff in compiling data for research projects.
• When required, prepares hospital records to be taken to court and assumes responsibility for the return of such records to their proper place.
• Consults with doctors, nurses, and other personnel in order to issue complete, up-to-date, and accurate medical records.

Requirements

• Experience: One (1) year of experience, within the last five (5) years, performing one of the following duties: abstraction of medical information, coding, or release of medical information.
• Licenses and Certifications: Possession of a valid Registered Health Information Technician (RHIT) certification.
• Substitution: Possession of a valid Registered Health Information Administrator (RHIA) certification may substitute for the required experience and the RHIT certification.

Qualifications

• Experience: One (1) year of experience, within the last five (5) years, performing one of the following duties: abstraction of medical information, coding, or release of medical information; AND License and Certification: Possession of a valid Registered Health Information Technician (RHIT) certification

Special Conditions and Conditions of Employment

• Trauma Registrar: Possession and/or completion of the following certification/courses within 12 months of hire- AAAM AIS Course Certificate, Certificate from trauma registry course, ICD-10 Course Certificate dated within the past five years
• Cancer Registrar: valid Certified Tumor Registrar (CTR) credential issued by the National Cancer Registrars Association (NCRA) within 12 months of hire

Pay

$88,582 - $107,718 annually (https://careers.sf.gov/classifications/?classCode=2112)

Schedule

Regular

Benefits

Not specified

Application

To apply, candidates must complete the linked Training and Experience (https://forms.gle/TAEY8SnnN4REYqKJ7) exam prior to applying. The Training and Experience (T&E) questionnaire is designed to measure the knowledge, skills, and abilities in job-related areas.

Additional Information

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Assessment Component: Candidates must achieve a passing score on the Training and Experience exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Certification: The certification rule for the eligible list resulting from this examination will be the Rule of List.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved.

The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

Candidate names will remain on the list for a maximum period of 12 months. Candidates who are not selected and expire off the list may re-apply.