Medical Records Technician (2026-0292)

Responsibilities

• Reviews records for signatures and other pertinent information, indicating deficiencies on ChartMaxx.
• Carefully evaluates duplicate medical records and merges them if required.
• Pulls records for studies, maintains log of requests, communicates with requester and arranges conference room or access to a computer, as needed.
• Assists physicians when necessary with accessing of records on ChartMaxx.
• Sends weekly reminder notices to physicians with potentially delinquent medical records.
• Communicates with physician offices when records are incomplete.
• Provides training to new clerical staff members when requested.
• Maintains confidentiality of all accessible patient financial or medical records information.
• Affirms that regulatory compliance monitoring tool is completed and submitted monthly to manager.
• Provides suggestions regarding process or quality improvement opportunities to department manager.

Qualifications

• High School Graduation or equivalent.
• Demonstrates skill and typing and knowledge of PCs.
• Excellent customer service skills.
• Demonstrated ability to attend to detail and perform accurate work.
• Demonstrated ability to effectively communicate in writing and verbally in the English language.
• Ability to spell accurately and write legibly.
• Previous experience in a Medical Records setting or medical office preferred.
• Medical terminology knowledge preferred.
• Neat and well-groomed appearance.
• Demonstrated ability to maintain records accurately and keep all records confidential.
• Demonstrated ability to interact professionally on the phone and in person with staff, doctors and supporting departments.
• Demonstrated ability to learn tasks and handle responsibility.
• Able to carry out assignments and exercise good independent judgment.
• Demonstrated ability to decipher handwritten notes.
• Excellent organizational and time management skills.
• Ability to use McKesson Star, Epic, Excel, Word, and/or ChartMaxx preferred.
• Regular and punctual attendance is a condition of employment.
• Demonstrated ability to follow Service Culture Guidelines.